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Record Retention Schedule

The Council has to publish how long it needs to keep records/information (paper and electronic).  This dataset represents the latest records retention and disposal schedule.

Business Rates Retention Update

Briefing notes relating to the proposed Busuness Rates retention scheme.

Hedgerows (Removal and Retention)

Protected sites/ Land Use (Planned). Hedgerows (Removal & Retention). Borough Council of King's Lynn and West Norfolk.

Employment Retention and Advancement

The Employment Retention and Advancement (ERA) scheme involved a study of different methods to help people stay in work and improve their career prospects including financial incentives known as...

Leeds City Council Retention Schedule

The Retention Schedule sets out the different types of information held by Leeds City Council, how long we keep it for and the reason why. The Council endeavours to adhere to the Schedule wherever...

Home Office record retention and disposal standards

This document sets out the Home Office standards for retention and disposal of records. It is for use by the Home Office, and the standards apply to all media of records, including but not...

Customer Information

Contains Approx 4000 records. Contains – Name, address, gender, medical history, and financial records. Coverage – GB and some international. Timeframes – the duration of the case with us and one...

Customers

GBCC - Customers of GBCC

Customer Agreements

FCO(S) - Agreements with customers

Customer Contact

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

Customer Access Points

Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

Council Tax Customer Satisfaction

Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...

Customer Disputes Overpayment Decision

Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result. Location: GB wide data Time Period: 14...

Customer contact information dataset

Data held within the Customer relationship management database containing data on customers and partners.

Customer Contact Records system

Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.

Customer Experience Survey

A survey of HMRC's customers experience. Updated: quarterly.

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Northern Ireland Statistics and Research...