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NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.

National Archives Customer Feedback and Complaints: 2012-13

Details of Customer Feedback and Complaints - The National Archives Public Services

Forestry Commission Event and Facility use Customer List

A list of individuals who have used Forestry Commission facilities and attended Forestry Commission organised events and concerts.

Aggregates Levy Bulletin

Monthly statistics on Aggregates Levy receipts, liabilities and tonnage for the UK. Source agency: HM Revenue and Customs Designation: National Statistics Language: English Alternative...

Alcohol Duties Statistical Bulletin

Monthly statistics on clearances of alcohol products and duty receipts for the UK. Source agency: HM Revenue and Customs Designation: National Statistics Language: English Alternative title:...

Landfill Tax Bulletin

Monthly statistics on Landfill Tax receipts, liabilities and tonnage for the UK. Source agency: HM Revenue and Customs Designation: National Statistics Language: English Alternative title:...

National statistics review of tax credit statistics: results

Following the recent national statistics review of tax credit statistics a summary of responses have been published on the HM Revenue & Customs (HMRC) website. There were almost 140...

Tobacco Duties Statistical Bulletin

Monthly statistics on clearances of cigarettes & tobacco products and duty receipts for the UK. Source agency: HM Revenue and Customs Designation: National Statistics Language:...

Air Passenger Duty Bulletin

Monthly statistics on Air Passenger Duty receipts and passenger numbers for the UK. Source agency: HM Revenue and Customs Designation: National Statistics Language: English Alternative title:...

Contact Centre Database (CCD)

Monthly data sets with interview data from contact centre customers. Updated: monthly/quarterly/six monthly and annual datasets. Data coverage: 2010/11, 2011/12, 2012/13, 2013/14

CONNECT

Connect is an IT tool which enables HMRC to identify potential tax fraud and broader criminal networks with greater speed and efficiency, whilst enabling compliant customers to be processed faster...

VAT Bulletins

Bulletins provide a full historic series of data detailing amounts of goods cleared and amount of duty collected. Source agency: HM Revenue and Customs Designation: National Statistics Language:...

VAT Bulletin

Bulletins provide a full historic series of data detailing amounts of goods cleared and amount of duty collected. Source agency: HM Revenue and Customs Designation: National Statistics Language:...

Hydrocarbon Oils Bulletin

Provides details of the quantities of products that have had UK excise duty paid on them and revenue receipts. Source agency: HM Revenue and Customs Designation: National...

Individual Savings Accounts Detailed Tables 9.7 to 9.12

Provides information on the distributions of savings in Individual Savings Accounts (ISA) by income, age, gender and region Source agency: HM Revenue and Customs Designation: National...

Alcohol and Tobacco Bulletins

Bulletins provide a full historic series of data detailing amounts of goods cleared and amount of duty collected. Source agency: HM Revenue and Customs Designation: National Statistics Language:...

HMRC: senior officials’ secondary outside employment

This dataset provides information about any paid (or otherwise remunerated) outside secondary employment, declared by members of the Senior Civil Service (SCS) in HM Revenue and Customs through the...

LPD18 Policy LPD 43 - Retention of Employment

No description provided

Alcohol Bulletin

Monthly statistics on clearances of alcohol products and duty receipts for the UK. Previously listed under 'Alcohol Duties Statistical Bulletin'. Source agency: HM Revenue and...

Tobacco Bulletin

Monthly statistics on clearances of cigarettes & tobacco products and duty receipts for the UK. Previously listed under 'Tobacco Duties Statistical Bulletin'. Source agency: HM Revenue and...