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Number of external calls answered within 20 seconds - CYCPerformance Indicator : CFD03
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Download this file| KpiId | KpiName | Value | DataType | Period | StartDate | EndDate | CollectionFrequency |
|---|---|---|---|---|---|---|---|
| CFD03 | Number of external calls answered within 20 seconds - CYC | 158844.00 Number | Number | 2014/2015_Q1 | 2014-04-01 | 2014-06-30 | Quarterly |
| CFD03 | Number of external calls answered within 20 seconds - CYC | 623686.00 Number | Number | 2014/2015 | 2014-04-01 | 2015-03-31 | Quarterly |
| CFD03 | Number of external calls answered within 20 seconds - CYC | 154682.00 Number | Number | 2014/2015_Q2 | 2014-07-01 | 2014-09-30 | Quarterly |
| CFD03 | Number of external calls answered within 20 seconds - CYC | 138160.00 Number | Number | 2014/2015_Q3 | 2014-10-01 | 2014-12-31 | Quarterly |