FCA mandated and voluntary information on current account services - August 2020

• Published by: Financial Conduct Authority (FCA)
• Last updated: 21 August 2020
• Topic: Not added
• Licence: Open Government Licence

Summary

Current account providers are publishing better information about the services they offer consumers and small businesses. This follows action by the FCA and the Competition and Markets Authority (CMA), and a voluntary commitment by banks and building societies.

This information helps consumers and small businesses find the right service for them, get the most out of it, and get help if things go wrong. It will also help others such as comparison services and the media to compare current accounts.

Below are tables of collected metrics on speed of service and on major incidents for each brand.

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Data links

Link to the data	Format	File added	Data preview
Personal and Business Current Accounts data tables	HTML	21 August 2020	Not available

Supporting documents

Link to the document	Format	Date added
Personal and Business Current Accounts Excel document - August 2020	XLSX	21 August 2020

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