| HMRC_0015_1617-Q1 |
Building Our Future Locations Programme |
HMRC |
Government Transformation and Service Delivery |
HMRC's transformation is the biggest modernisation of the UK tax system making changes to the way the department works and the services it provides. Our Locations Programme is a key enabler and by changing people's working environment, HMRC is helping to change how they work.
We are creating a new network of modern digital hubs in 13 regions, alongside 5 Specialist Sites and a London HQ. Our Regional Centres will be inclusive and environmentally friendly places to work. Technologically advanced, they will be available not just to HMRC colleagues but also to other government departments, truly anchoring the locations as the first in the network of wider government hubs and bringing to life the vision for the Civil Service of the future. |
Amber |
Compared to 1920-Q2, the project's Infrastructure Project Authority's Delivery Confidence Assessment rating increased from Amber/Green to Amber. This is primarily due to the following factors: In addition to the Edinburgh Regional Centre opened earlier this year, the Programme has successfully delivered a further 3 new Regional Centres during this quarter in Cardiff, Leeds and Stratford. We have now delivered 7 of the 13 HMRC Regional Centres, as well as a Hub at Canary Wharf.
The Programme is on track to deliver a further 5 Regional Centres in the upcoming financial year.
We continue to secure benefits, in accordance with the latest Programme Business Case, through the closure of our legacy estate. Over the last financial year, we have closed 40 legacy offices and a total of 124 offices since the Programme began. |
2016-01-05 |
2026-03-31 |
Compared to 1920-Q2, the project's end-date remained scheduled to finish on 31 March 2026 . This is primarily due to the following factors: The Programme remains on target to complete on 31st March 2026 |
£405.80 |
£456.47 |
12% |
The budget variance exceeds 5%. The 2020/21 full year final position at Q4 is 12% higher than baseline, this is primarily because of the following factors:
- HMRC re-prioritisation of its programme portfolio resulting in deferral of expenditure into 2021/2022
- Civil Service Compensation Scheme terms not changing as originally expected resulting in exits remaining more expensive |
£2,835.90 |
Compared to 1920-Q2, the projects Baseline Whole Life Cost remained at £2835.90m. This is primarily due to the following factors: The baseline Whole Life Cost as at Q4 202/21 is unchanged from £2,835.90m reported in the 2019/20 report. It has not been formally updated since the Programme Business Case v1.0 was approved by HMT in May 2017. |
| HMRC_0017_1617-Q2 |
Making Tax Digital |
HMRC |
ICT |
Delivering modernised IT to digitise tax reporting and improve the customer experience for businesses, agents and individuals |
Amber |
Compared to 1920-Q2, the project's Infrastructure Project Authority's Delivery Confidence Assessment rating increased from Amber/Green to Amber. This is primarily due to the following factors: The Delivery Confidence Assessment is Amber as the scale of Income Tax Self Assessment (ITSA) deliveries increased, delivery to a challenging plan for VAT was maintained and work was completed to legislate for Penalty Reform to harmonise penalties across tax regimes - against a back drop of churn within the programme which required recruitment exercises and subsequently the onboarding and training of new team members.
Nevertheless, the MTD schedule remained on track with the ITSA pilot to be delivered on schedule, the Finance Bill (March 2021) including primary legislation for the mandation of MTD for smaller VAT businesses and the government announcing its intention to legislate for Penalty Reform in Spring Budget 2021. |
2016-04-01 |
2025-03-31 |
Compared to 1920-Q2, the project's end-date increased from 31 March 2024 to 31 March 2025 . This is primarily due to the following factors: The Programme Business Case approved by HM Treasury in September 2020 extended the lifecycle of the programme to March 2025, to include scope for Income Tax Self Assessment (ITSA) mandation VAT enhancements & Penalty Reform to harmonise penalties across tax regimes |
£121.43 |
£113.50 |
-7% |
The budget variance exceeds 5%. There was an underspend in the cost requirements for Business Groups to support MTD related solution design, delivery and implementation. The assurance and forecasting processes have been improved throughout the year, improving the confidence in future Business Group requirements. |
£775.73 |
Compared to 1920-Q2, the projects Baseline Whole Life Cost increased from £402.07m to £775.73m. This is primarily due to the following factors: The Programme's baseline whole-life cost increased from Quarter 2 of 2019-20 to reflect, the additional complexity to deliver ITSA, the identification of support line costs for VAT and the extension of the programme by an extra year.
A new iteration of the Programme Business Case is in development. Once the new version of the Business Case receives HM Treasury approval, the baseline position will once again be revised to align. The project level business cases are also under construction. |
| HMRC_0020_1819-Q3 |
Securing our Technical Future |
HMRC |
ICT |
The Programme has been established to stabilise and refresh HMRC's current estate which is aged and exiting our 3 data centres the contracts for which expire in 2022 (any further lease extension is against Cabinet Office guidance and likely to prompt wider Commercial challenge) and readying the estate for a move to the new destination platforms, Cloud and Crown Hosting (for physical assets). |
Amber |
Compared to 1920-Q2, the project's Infrastructure Project Authority's Delivery Confidence Assessment rating remained at Amber. This is primarily due to the following factors: The DCA remains amber because during 2020, SoTF has been impacted by delays caused by Covid-19 and EU-Exit. Additionally, there has been a significant change in the need to exit a data centre 12 months earlier than expected. The challenges come at a time when there is significant change in leadership with the Programme Director leaving. However, the programme acted swiftly and pragmatically in appointing a replacement. |
2018-04-01 |
2022-06-30 |
Compared to 1920-Q2, the project's end-date remained scheduled to finish on 30 June 2022 . This is primarily due to the following factors: The programme is currently on schedule and it is expected to stay on schedule. |
£69.68 |
£57.88 |
-17% |
The budget variance exceeds 5%. The main areas contributing to the 20/21 underspend are; the 3 month COVID pause and the reduction of dual run/run costs required this year, due to the delay in migrations, which have now been reprofiled into the later years. |
£312.06 |
Compared to 1920-Q2, the projects Baseline Whole Life Cost remained at £312.06m. This is primarily due to the following factors: The whole life costs have remained stable and are expected to through to Programme completion.
We have recently refreshed the Programme Business case and remain confident that we will deliver within the funding envelope.
We have changed the migration plan to accelerate the exit out of a data centre, as plans progress, we will continue to monitor and revisit this area as required. |
| HMRC_0022_2021-Q1 |
Border Systems Transition Programme |
HMRC |
Government Transformation and Service Delivery |
Border Systems Transition Programme (BSTP) was set up to deliver the following critical strategic outcomes to support the Government's commitment to move forward on implementation of the Withdrawal Agreement (WA) Bill and the Northern Ireland Protocol (NIP), and to negotiate on the UK's future relationship with the EU:
. Maintain the flow of Goods and Freight across the UK border
. Preserve Safety and Security at the UK border
. Protect UK Revenue Streams
. Maintain alignment with EU systems and processes, where appropriate .
. Provide a stepping stone towards a more sophisticated model
IT systems and business process changes have been scoped and planned to ensure we continue to deliver seamless facilitation of goods following the UK's exit from the EU and remain aligned to EU systems where appropriate. Recognising the impact that COVID-19 has had on businesses, the UK will implement its new customs controls in stages. |
Amber |
The Infrastructure Project Authority's Delivery Confidence Assessment rating is Amber.This is primarily due to the following factors: On 11/03/2021, the Government announced that we will extend the End of Staged Customs Controls (EoSCC) for another six months (from 01/07/2021 to 01/01/2022). This extension has been impacted against the BSTP projects, but any additional costs associated with the extended timeline will not be fully understood until Q1 of 2021-2022. Projects have been transferred as part of the move to the new GB Delivery structure this includes a handover of remaining activity to deliver and return to green. |