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Organogram of Staff Roles & Salaries2022-03-31 Organogram (Senior)

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Post Unique Reference	Name	Grade (or equivalent)	Job Title	Job/Team Function	Parent Department	Organisation	Unit	Contact Phone	Contact E-mail	Reports to Senior Post	Salary Cost of Reports (£)	FTE	Actual Pay Floor (£)	Actual Pay Ceiling (£)		Professional/Occupational Group	Office Region	Notes	Valid?
OD101	Jim Harra	SCS4	Chief Executive and First Permanent Secretary.	The Chief Executive's Office (CEO) is at the very centre of HMRC, headed by Chief Executive and Deputy Chief Executive and is responsible for making sure the department delivers an effective and efficient service. Shaping departmental behaviours, policies, processes and structures to achieve our objectives, leading on work to develop our strategic transformation and deliver the department's responsibilities.	HM Revenue and Customs	HM Revenue and Customs	Permanent Secretary Office	0300 200 3300	contactUs@hmrc.gov.uk	XX	935923	1.00	180000	184999		Policy Profession	London	Reports to Simon Case, Cabinet Secretary and Head of Civil Service	1
OD102	Angela MacDonald	SCS4	Second Permanent Secretary	The Chief Executive's Office (CEO) is at the very centre of HMRC, headed by Chief Executive and Deputy Chief Executive and is responsible for making sure the department delivers an effective and efficient service. Shaping departmental behaviours, policies, processes and structures to achieve our objectives, leading on work to develop our strategic transformation and deliver the department's responsibilities.	HM Revenue and Customs	HM Revenue and Customs	Permanent Secretary Office	0300 200 3300	contactUs@hmrc.gov.uk	OD101	1577924	1.00	150000	154999		Project Delivery Profession	London	nan	1
OD103	Myrtle Lloyd	SCS3	Director General Customer Services Group	Customer Services Group (CSG) was established in October 2016 and brings together all operational Directorates into a single customer facing organisation. CSG employs c23,000 people, supporting personal and business taxes across the UK. At the heart of this is an ambition to drive continuous improvement, making this a great place to work for our colleagues and to deliver the best customer experience. Customer Services Group is a vital part of HMRC handling more than 50 million customer calls and answering around 15 million items of customer correspondence every year. Our work supports essential UK public services including Government COVID-19 payment schemes.	HM Revenue and Customs	HM Revenue and Customs	Customer Services	0300 200 3300	contactUs@hmrc.gov.uk	OD102	1454593	1.00	125000	129999		Project Delivery Profession	North West	nan	1
OD105	Justin Holliday	SCS3	Chief Finance Officer	The role of the Finance Directorate is to deliver an affordable and sustainable cost base providing value for money for the taxpayer by; improving financial management across HMRC, instilling cost consciousness throughout the department and ensuring a single consistent view of investment activity across HMRC. It is also responsible for performance reporting within HMRC.	HM Revenue and Customs	HM Revenue and Customs	Chief Finance Officer Group	0300 200 3300	contactUs@hmrc.gov.uk	OD102	5237370	1.00	165000	169999		Corporate Finance Profession	London	nan	1