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% of customers who were satisfied with the overall level of service providedPerformance Indicator : PP04
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Download this file| KpiId | KpiName | Value | DataType | Period | StartDate | EndDate | CollectionFrequency |
|---|---|---|---|---|---|---|---|
| PP04 | % of customers who were satisfied with the overall level of service provided | NA | Percentage | 2011/2012 | 2011-04-01 | 2012-03-31 | Annual |
| PP04 | % of customers who were satisfied with the overall level of service provided | 74.00 % | Percentage | 2012/2013 | 2012-04-01 | 2013-03-31 | Annual |
| PP04 | % of customers who were satisfied with the overall level of service provided | 97.27 % | Percentage | 2013/2014 | 2013-04-01 | 2014-03-31 | Annual |
| PP04 | % of customers who were satisfied with the overall level of service provided | 95.57 % | Percentage | 2014/2015 | 2014-04-01 | 2015-03-31 | Annual |