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Homelessness assessment (initial decision) - Already homelessness - relief duty owed - (YTD)

Homelessness assessment (initial decision) - Already homelessness - relief duty owed - (YTD)

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Disability Services Customer System (Access to work)

Disability Services Customer System. Database of Access to Work applications. Access to Work is a Government programme to support disabled people in work whose health or disability affects the way...

Customer satisfaction on how we work to improve green spaces (%)

Customer satisfaction on how we work to improve green spaces (%) *This indicator is discontinued

UKGEOS Cheshire TH0424 Initial Core Scanning Dataset

An initial core scanning dataset from the TH0424 borehole that was drilled onshore at Thornton Science Park, Cheshire, UK as part of the UK Geoenergy Observatories (UKGEOS) Cheshire ground...

UKGEOS Glasgow - GGC01 Initial Borehole Information Pack

The borehole information pack from borehole GGC01, site 10 of the UK Geoenergy Observatories (UKGEOS) Glasgow facility. This initial data release pack from BGS contains composite and digital...

Customer Service Quarterly KPI Underlying Data Q1 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Commitee.

Spend over £25,000 in HM Revenue & Customs

The spreadsheets below set out monthly details of HMRC’s and Revenue and Customs Digital Technology Services Limited (RCDTS) spending with suppliers covering transactions over £25,000. RCDTS was...

Homelessness assessment (initial decision) - Threatened with homelessness - prevention duty owed - (YTD)

Homelessness assessment (initial decision) - Threatened with homelessness - prevention duty owed - (YTD)

NI Water's AIR to NIAUR regarding Key Outputs Customer Service - 2

NI Water's Annual Information Return submission to NIAUR regarding Key Outputs Customer Service - 2

Customer satisfaction that the quality of streets/public places is improving (%)

Customer satisfaction that the quality of streets/public places is improving (%) *This indicator is discontinued

HM Revenue and Customs real time data page for energy consumption

Real time energy consumption data for the HM Revenue and Customs headquarter building. 100 Parliament Street, Whitehall.

Initial teacher education: inspections and outcomes as at 30 June 2019

Official statistics covering outcomes from initial teacher education inspections in the 2018 to 2019 academic year.

% of customers who were satisfied with the overall level of service provided

% of customers who were satisfied with the overall level of service provided

Customer Service Quarterly KPI Underlying Data 2018-19

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data 2019-20

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Compliance Quality Initiative (CQI)

CQI is a workbench used to record details of enquiries made into Income Tax Self Assessment and Corporation Tax Self Assessment returns. It does not include enquiries by the HMRC's Large Business...

UKGEOS Cheshire - BHA-101 Initial Borehole Information Pack

This data pack contains information from geotechnical and contaminated land investigations carried out at potential sites for the development of the UK Geoenergy Observatory in Cheshire. Following...

Monitoring the employment impact of mayoral programmes and initiatives

GLA Economics has produced a report ‘Monitoring the employment impact of mayoral programmes and initiatives’. The analysis allows us to estimate the number of jobs associated with GLA Group-led...