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NI Water Key Outputs Customer Service - 2 2019 2020

NI Water Annual Information Return - Key Outputs Customer Service - 2 2019 2020

NI Water's AIR submission to NIAUR regarding Customer Service

NI Water's Annual Information Return submission to NIAUR regarding Customer Service - 1

Top Hole - Bottom Hole Straight Line Connection (ED50)

A wellbore is a path of drilled footage from the Well Origin to a terminating point. The location of each wellbore is the wellbore’s well origin. A well origin is the location on the surface of the...

Top Hole - Bottom Hole Straight Line Connection (ETRS89)

A wellbore is a path of drilled footage from the Well Origin to a terminating point. The location of each wellbore is the wellbore’s well origin. A well origin is the location on the surface of the...

Customer and Support Group (CSG) contract

The London Borough of Barnet has entered into 2 major new contracts that will save the Barnet taxpayer over £165m over 10 years, and deliver a wide range of service improvements to Barnet...

NI Water AIR21 Customer Service 2 2020 2021

NI Water Annual Information Return 2020 2021 Table 5 Key Outputs Customer Service 2

NI Water AIR21 Customer Service 1 2020 2021

NI Water Annual Information Return 2020 2021 Table 4 Key Outputs Customer Service 1

Top Hole - Bottom Hole Straight Line Connection (WGS84)

A wellbore is a path of drilled footage from the Well Origin to a terminating point. The location of each wellbore is the wellbore’s well origin. A well origin is the location on the surface of the...

Air Quality Hotspots

Air Quality Hotspots (areas of poor air quality under consideration for remedial measures) within Dudley Metropolitan Borough.

Bristol Air quality

Air quality is monitored continuously at several sites in and around the city with continuous analysers. Real time data from our air quality monitoring network, and from sites in Bristol that are...

Quality Of Life

Each year a survey called 'Quality of Life in Your Neighbourhood' is carried out. Bristol residents are asked to help monitor the Quality of Life in Bristol. The information provided from this...

Air Quality Monitors

Locations of Bristol City Council operated air quality monitoring sites, which defines the areas of poor air quality in Bristol.Data displayed is annual nitrogen dioxide (NO2) concentrations...

NIW OUTSTANDING REVENUE BREAKDOWN CUSTOMER SERVICES OPEX 2019 2020

NI Water Annual Information Return 2019 2020 Table 6A Bad Debt Outstanding Revenue and Breakdown of Customer Services Operating Expenditure (total)

Customers from abroad with no National Insurance Number

Record of customers from abroad who make a claim to Pension Credit but have no National Insurance Number . The information included is Name, Address, and Date of Birth. Personal information is...

Woodland Water Quality

Water quality and biology results for 21 streams draining headwater catchments dominated by woodland cover. Water quality data mainly comprise concentrations of various chemical constituents, as...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Air Quality Management Areas

Air Quality Management Areas are areas identified where air pollution exceeds the national air quality objectives. Actions taken to improve air quality are focused on these areas and their success...

Disability Services Customer System (Access to work)

Disability Services Customer System. Database of Access to Work applications. Access to Work is a Government programme to support disabled people in work whose health or disability affects the way...

Customer satisfaction on how we work to improve green spaces (%)

Customer satisfaction on how we work to improve green spaces (%) *This indicator is discontinued