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- Published by:
- Northern Ireland Statistics and Research Agency
- Last updated:
- 12 August 2013
Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication.
Source agency: Northern Ireland Statistics and Research...
- Published by:
- Department of Finance and Personnel
- Last updated:
- 16 August 2013
Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication.
Source agency: Finance and Personnel (Northern...
- Published by:
- Durham County Council
- Last updated:
- 07 October 2024
Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.
- Published by:
- Calderdale Metropolitan Borough Council
- Last updated:
- 25 December 2025
Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 December 2013
Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 December 2013
Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result.
Location: GB wide data
Time Period: 14...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly
- Published by:
- Met Office
- Last updated:
- 12 December 2013
Data held within the Customer relationship management database containing data on customers and partners.
- Published by:
- Student Loans Company Limited
- Last updated:
- 12 December 2013
Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.
- Published by:
- HM Revenue and Customs
- Last updated:
- 10 February 2016
A survey of HMRC's customers experience. Updated: quarterly.
- Published by:
- Companies House
- Last updated:
- 12 December 2013
Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with Companies House. For example contacting customers regarding -...
- Published by:
- Maritime and Coastguard Agency
- Last updated:
- 12 December 2013
Contains customer contact details, vessel details and emails. Data collection ceased.
- Published by:
- Rural Payments Agency
- Last updated:
- 12 December 2013
CRM (Customer Records Management) system used to record complaints to the Agency
- Published by:
- Ofcom
- Last updated:
- 08 October 2020
Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.
- Published by:
- Warwickshire County Council
- Last updated:
- 12 August 2013
List of customer access points, both face to face and electronic kiosks in Warwickshire includes location specified by latitude and longitude.
- Published by:
- City of York Council
- Last updated:
- 08 July 2025
Overall Customer Centre Satisfaction (%) - CYC.
Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after...
- Published by:
- Department for Work and Pensions
- Last updated:
- 19 December 2013
Customer level data containing details of payments rejected by customers' banks
Location: GB wide data
Time Period: 14 months
Update Frequency: Daily
Financial Information: Included
Data: Customer...
- Published by:
- HM Revenue and Customs
- Last updated:
- 12 August 2013
Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed.
See the "full description" link below to go to the page on the HMRC...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly