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Footfall in Customer Centre - % served within target wait time

Footfall in Customer Centre - % served within target wait time

Exploratory evaluation of the Next Step service

Data that supports BIS research report no. 97, on a study to evaluate outcomes associated with the Next Step careers and skills advice service. Explored the potential for exploiting the new Next...

Customs Handling of Import and Export Freight (CHIEF) declarations database

The Customs Handling of Import and Export Freight (CHIEF) system records the movement of goods by land, air and sea. It allows importers, exporters and freight forwarders to complete customs...

Investors in People Customer Relationship Management database

This dataset, which is updated daily, covers organisations at all stages of their Investors in People Journey (Lead, Working with, Accredited). It provides details of customers since Investors in...

Customers from abroad with no National Insurance Number

Record of customers from abroad who make a claim to Pension Credit but have no National Insurance Number . The information included is Name, Address, and Date of Birth. Personal information is...

Customer satisfaction on how we work to improve green spaces (%)

Customer satisfaction on how we work to improve green spaces (%) *This indicator is discontinued

National Careers Service satisfaction and progression survey

Data from a report that presents findings of a survey of National Careers Service (NCS) users. The research looked at customer satisfaction with the service and their progression after their...

NI 182 - Satisfaction of business with local authority regulatory services

The percentage of satisfied customers with regulatory services. The term regulatory services corresponds to local authority core functions of trading standards, environmental health and licensing:

Business Payment Support Service Official Statistics

Statistics relating to HMRC's Business Payment Support Service which provides 'Time to Pay' arrangements to businesses and individuals experiencing difficulties in paying the tax due in full and on...

Customer satisfaction that the quality of streets/public places is improving (%)

Customer satisfaction that the quality of streets/public places is improving (%) *This indicator is discontinued

HM Revenue and Customs real time data page for energy consumption

Real time energy consumption data for the HM Revenue and Customs headquarter building. 100 Parliament Street, Whitehall.

UKBA percentage of complaints responded to within service standard

The number of complaints received about UK Border Agency staff and contractors (broken down into serious misconduct, minor misconduct and service complaints) and about the service the agency...

Overseas Market Introduction Service

Customer names, addresses etc.

Disability & Carers Service Internal Reconsiderations Database

Customer level data - this is a list of customer requests for reconsideration of the overpayment decision. Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial...

The Pensions Service Internal Reconsiderations Database

Customer level data - this is a list of customer requests for reconsideration of the overpayment decision. Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial...

NI 182 Satisfaction of business with local authority regulatory services

The percentage of satisfied customers with regulatory services. The term regulatory services corresponds to local authority core functions of trading standards, environmental health and...

CYC Assistant Director Service Plans 2018-19

These are the Assistant Director service plans for 2018-19, produced at the start of the financial year as per the City of York Council's __performance management framework__. For more...

Percentage of MPs' letters responded to within service standard

The number of letters received by UK Visas & Immigration from Members of Parliament and the number and proportion that were completed within the service standards set by the Cabinet Office....

Customer Information

Contains Approx 4000 records. Contains – Name, address, gender, medical history, and financial records. Coverage – GB and some international. Timeframes – the duration of the case with us and one...

Enhanced Transmission Service Enhancements Payment Files

Customer data including DWP's customer bank details which are being transferred on behalf of DWP, Northern Ireland Social Security Agency and other government departments. This includes direct...