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Customer Contacts Database

Contains customer contact details, vessel details and emails. Data collection ceased.

Customer Complaints database

CRM (Customer Records Management) system used to record complaints to the Agency

Comparing customer service quality

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

England's Historic Seascapes: Demonstrating the Method

The HSC: Demonstrating the Method Project, funded by the ALSF, marks the initial implementation of a rigorous, repeatable methodology for Historic Seascape Characterisation, applying the principles...

England's Historic Seascapes: Demonstrating the Method

The HSC: Demonstrating the Method Project, funded by the ALSF, marks the initial implementation of a rigorous, repeatable methodology for Historic Seascape Characterisation, applying the principles...

JNCC's Marine Monitoring Method Finder

The Marine Monitoring Method Finder brings together a wide range of monitoring guidelines and procedures, and makes them readily available for use via a spreadsheet tool and search bar on our...

Customer Relationship Management (CRM)

Lotus notes application holds customer info for HGV & PSV operators who already are/have expressed interest in Designated Premises or Authorised Testing Facilities. Allows tracking of...

Customer Access Points

List of customer access points, both face to face and electronic kiosks in Warwickshire includes location specified by latitude and longitude.

Overall Customer Centre Satisfaction (%) - CYC

Overall Customer Centre Satisfaction (%) - CYC. Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after...

HM Revenue & Customs Receipts

Provides monthly and annual historical records on all HMRC Tax & NIC receipts, and Tax Credit payments. Previously listed under 'Revenue-based Taxes and Benefits: Tax receipts and...

Payments Rejected by Customers' Banks

Customer level data containing details of payments rejected by customers' banks Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer...

HMRC Customer Experience Scores

Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed. See the "full description" link below to go to the page on the HMRC...

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Goldmine' Customer Relations database

Contact details of customers

Keypoint Customer Surveys Application

Veterans Welffare Service customer surveys

Customer Data Management System

Customer names, addresses, services delivered, interactions etc.

Customer Details Government Mail

Customer details including collection/delivery addresses /contractual info

National Archives - Customer complaints

Feedback from customers using the services of the National Archives

Customer Satisfaction - All

  Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received. Each survey period runs for 1 month and aims to record the...