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Post: residential tracker

Data collected from annual research on UK consumers about the postal service. Provides data on residential consumers’ use of post, including quantities of letters and parcels sent and received, and...

FCA: General insurance value measures data - July to December 2021

Following a successful pilot, the FCA has published value measures data for a wide range of general insurance (GI) products for July to December 2021. The value of insurance products for consumers...

FCA: General insurance value measures data 2022

This is the FCA's first full year of general insurance value measures data, for January to December 2022. General insurance is an important product for consumers and provides essential protection...

FCA: Financial promotions data 2022

The FCA analyses data, between 1 January 2022 to 31 December 2022, resulting from action taken against authorised firms breaching financial promotion rules and referrals and investigations into...

Environmental correlates of large-scale spatial variation in the Delta13C of marine animals

Carbon stable isotopes can be used to trace the sources of energy supporting food chains and to estimate the contribution of different sources to a consumer's diet. However, the δ13C signature of...

Environmental correlates of large-scale spatial variation in the Delta13C of marine animals

Carbon stable isotopes can be used to trace the sources of energy supporting food chains and to estimate the contribution of different sources to a consumer's diet. However, the δ13C signature of...

Biannual Public Attitudes Tracker survey

The FSA conducts a tracking survey with consumers, in order to monitor changes in consumer attitudes towards the Agency and food-related issues. The survey covers four main areas: Awareness of the...

UK fixed-line broadband performance

Data on the performance of UK residential fixed-line broadband services. These data show the actual broadband speeds received by a sample of consumers who have had speed monitoring equipment...

FCA: General insurance value measures data 2024

The FCA's third full year of general insurance (GI) value measures data covers January 2024 to December 2024. The FCA publishes this data annually to drive transparency in the market and to...

FCA: Financial promotions data 2023

The FCA analyses, and provides insights on the data, between 1 January 2023 to 31 December 2023, resulting from action taken against authorised firms breaching financial promotion rules and...

Green Deal cashback omnibus

Omnibus survey of consumers to test response to cashback options

Green Deal loan versus subsidy omnibus

Omnibus survey of consumers to test appeal of 0% loans versus subsidy

Food and You - Wave Five

Research from wave five of the biennial Food and You consumer survey.

FCA: General insurance value measures data 2023

The FCA's second full year of general insurance value measures data covers January to December 2023. The data provides firms, market commentators and organisations such as consumer groups with...

The Communications Market Report

The Ofcom Communications Market Report has been published every year since 2004. It is now an interactive data portal, which allows users to interrogate data collected from industry by Ofcom, data...

Green Deal subsidy omnibus

Survey of consumers to find out how take up of green Deal is affected by subsigy

Green Deal incentives and segmentation survey

Survey of consumers attitides to various aspects of green deal. Includes a conjoint component and segmentation

Telecoms and pay-TV complaints data

These files present complaints recorded by Ofcom against the largest telecoms and pay-TV providers. Since May 2015 we have released these quarterly datasets in csv format. This information is...

NI Water's Annual Information Return submission to NIAUR regarding complaints data for CCNI

NI Water's Annual Information Return submission to NIAUR regarding complaints data for the Consumer Council Northern Ireland (CCNI)

Product Recalls and Withdrawals

If there is a problem with a food product that means it should not be sold, then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). The...