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National Audit of Inpatient Falls 2015

Inpatient falls are common and remain a great challenge for the NHS. Falls in hospital are the most commonly reported patient safety incidents, with more than 240,000 reported in acute hospitals...

National Audit of Inpatient Falls 2019

Falls are the most frequently reported incident affecting hospital inpatients, with 247,000 falls occurring in inpatient settings each year in England alone (NHS Improvement). The data collected by...

National Audit of Inpatient Falls 2017

The National Audit of Inpatient Falls (NAIF) is designed to capture data from acute, community and mental health hospitals relating to falls, and is based on NICE guidance and advice from NHS...

National Audit of Inpatient Falls 2022

National Audit of Inpatient Falls Data from March 2022 facilities audit and clinical audit data from 1 January to 31 December 2021, published November 2022. Falls are the most frequently reported...

Customers

GBCC - Customers of GBCC

An Examination of Falling Real Wages

According to several ONS measures, real wages have been falling since 2010. This article uses ONS data to examine four possible factors behind this; productivity, real wage wedges, hours worked,...

National Audit of Inpatient Falls Autumn 2021

National Audit of Inpatient Falls Data from March 2021 facilities audit and clinical audit data from 1 January to 31 December 2020, published November 2021. Falls are the most frequently reported...

National Audit of Inpatient Falls 2020

National Audit of Inpatient Falls Data from March 2020 facilities audit, reported on in Interim Annual Report, published May 2021. Falls are the most frequently reported incident affecting...

National Audit of Inpatient Falls 2025 annual report

National Audit of Inpatient Falls Data from clinical audit data from 1 January to 31 December 2024, published October 2025. Falls are the most frequently reported incident affecting hospital...

Customer Agreements

FCO(S) - Agreements with customers

Customer Access Points

Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.

Customer Contact

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

National Audit of Inpatient Falls 2023 annual report

National Audit of Inpatient Falls Data from clinical audit data from 1 January to 31 December 2022, published November 2023. Falls are the most frequently reported incident affecting hospital...

National Audit of Inpatient Falls 2024 annual report

National Audit of Inpatient Falls Data from clinical audit data from 1 January to 31 December 2023, published October 2024. Falls are the most frequently reported incident affecting hospital...

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...

Customer Disputes Overpayment Decision

Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result. Location: GB wide data Time Period: 14...

Council Tax Customer Satisfaction

Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Northern Ireland Statistics and Research...