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Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

Child Well-being Index (CWI) 2009: Crime domain

The Crime Domain represents a measure of personal or material victimisation. Due to lack of available data on the impact of crime on children, the Crime Domain uses overall police recorded crime...

Index of Deprivation 2004 - Employment Domain

ID 2004 Employment Domain (measures employment deprivation conceptualised as involuntary exclusion of the working age population from work) Source: Office of the Deputy Prime Minister (ODPM): ID...

Index of Deprivation 2004 - Crime Domain

ID 2004 Crime Domain (measures the rate of recorded crime for four major crime themes - burglary, theft, criminal damage, and violence) Source: Office of the Deputy Prime Minister (ODPM): ID...

Index of Deprivation 2004 - Income Domain

ID 2004 Income domain: proportions of population experiencing income deprivation in an area Source: Office of the Deputy Prime Minister (ODPM): ID 2004 Publisher: Communities and Local Government...

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...

Customer Disputes Overpayment Decision

Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result. Location: GB wide data Time Period: 14...

Council Tax Customer Satisfaction

Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Northern Ireland Statistics and Research...

Customer contact information dataset

Data held within the Customer relationship management database containing data on customers and partners.

Index of Deprivation 2004 - Education Domain

ID 2004 Education Skills and Training Domain (captures the extent of deprivation in education, skills and training in a local area) Source: Office of the Deputy Prime Minister (ODPM): ID...

Index of Deprivation 2004 - Health Domain

ID 2004 Health Deprivation and Disability Domain (high rates of premature death, poor health or disability) Source: Office of the Deputy Prime Minister (ODPM): ID 2004 Publisher: Communities and...

Customer Contact Records system

Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with Companies House. For example contacting customers regarding -...

Customer Contacts Database

Contains customer contact details, vessel details and emails. Data collection ceased.

Comparing customer service quality

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

Customer Complaints database

CRM (Customer Records Management) system used to record complaints to the Agency

ID 2007 Combined Employment Domain indicator (Illness)

ID 2007 Combined Employment domain indicator (Illness): Incapacity Benefit (IB) and Severe Disablement Allowance (SDA) claimants Source: Communities and Local Government (CLG): ID 2007 Publisher:...

ID 2004 Combined Employment Domain indicator (Illness)

ID 2004 Combined Employment domain indicator (Illness): Incapacity Benefit (IB) and Severe Disablement Allowance (SDA) claimants Source: Office of the Deputy Prime Minister (ODPM): ID...