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Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with Companies House. For example contacting customers regarding -...

Customer Complaints database

CRM (Customer Records Management) system used to record complaints to the Agency

Comparing customer service quality

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

Central Government Websites 2010/11

Costs, usage, quality, accessibility, availability and standards compliance data for websites run by ministerial and non‑ministerial government departments as well as their executive agencies,...

Cambridgeshire County Council website availability statistics

CCC website server availability between 2006 and 2013.

Customer Relationship Management (CRM)

Lotus notes application holds customer info for HGV & PSV operators who already are/have expressed interest in Designated Premises or Authorised Testing Facilities. Allows tracking of...

Customer Access Points

List of customer access points, both face to face and electronic kiosks in Warwickshire includes location specified by latitude and longitude.

Overall Customer Centre Satisfaction (%) - CYC

Overall Customer Centre Satisfaction (%) - CYC. Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after...

HM Revenue & Customs Receipts

Provides monthly and annual historical records on all HMRC Tax & NIC receipts, and Tax Credit payments. Previously listed under 'Revenue-based Taxes and Benefits: Tax receipts and...

Payments Rejected by Customers' Banks

Customer level data containing details of payments rejected by customers' banks Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer...

Goldmine' Customer Relations database

Contact details of customers

OpenDataNI Website Statistics Data

OpenDataNI website usage data, collated via Google Analytics, for the period from the site's launch on 26th November 2015 onward.

Cambridgeshire County Council Website User Satisfaction

User satisfaction information from the Cambridgeshire County Council website; www.cambridgeshire.gov.uk

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Keypoint Customer Surveys Application

Veterans Welffare Service customer surveys

The Big Tree Plant website forms.

The Big Tree Plant website forms. These are in the form of encrypted emails to the Big Tree Plant mailbox (thebigtreeplant@defra.gsi.gov.uk).

Customer Data Management System

Customer names, addresses, services delivered, interactions etc.

Customer Details Government Mail

Customer details including collection/delivery addresses /contractual info

National Archives - Customer complaints

Feedback from customers using the services of the National Archives