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Customer Experience Survey

A survey of HMRC's customers experience. Updated: quarterly.

Customer Contacts Database

Contains customer contact details, vessel details and emails. Data collection ceased.

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with Companies House. For example contacting customers regarding -...

Customer Complaints database

CRM (Customer Records Management) system used to record complaints to the Agency

Comparing customer service quality

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

Guide to Presenting Statistics for Built-up Areas (November 2015)

This guidance note sets out the recommended standard presentation of statistics for built-up areas at regional, built-up area and built-up area sub-division levels in England and Wales and is now...

Customer Relationship Management (CRM)

Lotus notes application holds customer info for HGV & PSV operators who already are/have expressed interest in Designated Premises or Authorised Testing Facilities. Allows tracking of...

Customer Access Points

List of customer access points, both face to face and electronic kiosks in Warwickshire includes location specified by latitude and longitude.

Overall Customer Centre Satisfaction (%) - CYC

Overall Customer Centre Satisfaction (%) - CYC. Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after...

HM Revenue & Customs Receipts

Provides monthly and annual historical records on all HMRC Tax & NIC receipts, and Tax Credit payments. Previously listed under 'Revenue-based Taxes and Benefits: Tax receipts and...

Payments Rejected by Customers' Banks

Customer level data containing details of payments rejected by customers' banks Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer...

New Homes Built on Previously Developed Land (%)

New Homes Built on Previously Developed Land (%) *These figures are only verified through the housing monitoring site visits undertaken bi-annually. Full breakdowns of net housing completions and...

HMRC Customer Experience Scores

Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed. See the "full description" link below to go to the page on the HMRC...

Built-up Area (2011) to Built-up Area Sub Division (March 2011) Exact Fit Lookup in EW

A lookup between built-up areas and built-up area sub-divisions as at 27 March 2011 (Census day) in England and Wales (File Size 266KB).REST URL of Feature Access Service –...

Goldmine' Customer Relations database

Contact details of customers

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Keypoint Customer Surveys Application

Veterans Welffare Service customer surveys

Local Development Plan: Special Built Environment Areas - Argyll and Bute

Special Built Environment Areas do not have the presence, continuity or quality of ‘conservation areas’ but exhibit special built and land form characteristics which should be safeguarded and...

Customer Data Management System

Customer names, addresses, services delivered, interactions etc.