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Customer Service Quarterly KPI Underlying Data Q3 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Northern Ireland Statistics and Research...

Customer Service help desk statistics

Service desk performance statistics against operational KPIs

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with Companies House. For example contacting customers regarding -...

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...

Keypoint Customer Surveys Application

Veterans Welffare Service customer surveys

NI Water Bad Debt Outstanding Revenue & Breakdown of Customer Services Operating Expenditure 2019 2020

NI Water Annual Information Return - Bad Debt Outstanding Revenue & Breakdown of Customer Services Operating Expenditure 2019 2020

Customer Data Management System

Customer names, addresses, services delivered, interactions etc.

NI Water AIR21 Outstanding Revenue Breakdown of Customer Services Operating Expenditure 2020 2021

NI Water Annual Information Return 2020 2021 Table 6a Bad Debt Outstanding Revenue and Breakdown of Customer Services Operating Expenditure

National Archives - Customer complaints

Feedback from customers using the services of the National Archives

Customers

GBCC - Customers of GBCC

Overall Customer Centre Satisfaction (%) - CYC

Overall Customer Centre Satisfaction (%) - CYC. Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after...

National Archives Customer Satisfaction

Details of onsite satisfaction levels recorded for the National Archives public services, along with results of customer telephone survey

Customer database – HSE Books

The HSE Books Customer Database, held by HSE’s appointed storage and Distribution services provider holds the following information: There are 19,228 customer records (256 Active and 18,972 closed)...

NI Water's Annual Information Return submission to NIAUR regarding outstanding revenue and customer services operating expenditure

NI Water's Annual Information Return submission to NIAUR regarding outstanding revenue and customer services operating expenditure

Customer, Competitor and Opportunity Data

FCO(S) - Commercial Data relating to Customers, Competitors and Opportunities FCO Services is working on.

Customer Information System

The Customer Information System contains a record for all individuals who have registered and been issued with a National Insurance number. Under the Social Security Act 1948, all individuals that...

Next step customer satisfaction and progression surveys

Satisfaction and progression survey data for customers of Next Step collected one month (satisfaction) and six months (progression) after the adviser session (September 2011 - March 2012). Survey...

Customer Satisfaction - All

  Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received. Each survey period runs for 1 month and aims to record the...