Search results

Filter by

Remove filters

238 results found

YCC Average Speed of answer - Operators

YCC Average Speed of answer - Operators

Benefits % calls answered in 20 seconds - TOTAL

Benefits % calls answered in 20 seconds - TOTAL

YCC % Calls answered in 20 seconds - TOTAL

YCC % Calls answered in 20 seconds - TOTAL *This indicator has been discontinued

% of external calls answered within 20 seconds - CYC

% of external calls answered within 20 seconds - CYC. This quarterly figure shows the council's speed of reaction by calculating the percentage of number of calls answered within 20 seconds out of...

YCC & Benefits % Calls answered in 20 seconds - TOTAL

YCC & Benefits % Calls answered in 20 seconds - TOTAL

Number of external calls answered within 20 seconds - CYC

Number of external calls answered within 20 seconds - CYC *This indicator has been discontinued.

HR Customer Queries

HR

Defra annual record of waste and recycling statistical enquiries received in the Enviro inbox

Annual figures relating to number & type of queries coming into Enviro inbox on waste and recycling. There are 4 tabs: short description of query; query by type of organisation or customer;...

Defra Annual record of biodiversity and wildlife statistical enquiries received in the Enviro inbox

Annual figures relating to number & type of queries coming into Enviro inbox on biodiversity and wildlife. There are 4 tabs: short description of query; query by type of organisation or...

Defra Annual record of water quality and abstraction statistical enquiries received in the Enviro inbox

Annual figures relating to number & type of queries coming into Enviro inbox on water quality and abstraction. There are 4 tabs: short description of query; query by type of organisation or...

Defra annual record of Sustainable Consumption and Production statistical enquiries received in the Enviro inbox

Annual figures relating to number & type of queries coming into Enviro inbox on sustainable consumption and production. There are 4 tabs: short description of query; query by type of...

PQ database

Database storing infomration on PQs answered by DECC

Premises Map

A link to our interactive map showing temporary events notices, club and premises licences.  Data can be downloaded from the map page as follows:  Click 'Vertical View' button in 'Views'...

Premises Map

A link to our interactive map showing temporary events notices, club and premises licences.  Data can be downloaded from the map page as follows:  Click 'Vertical View' button in 'Views'...

Forest Regulation Task Force questionnaire Question 4 responses on priorities for change

Answers by organisations to Question 4 of the questionnaire on stakeholders' priorities for change

Computer Aided Facility Management (CAFM) database

Facilities management helpdesk database of staff name, office address and queries.

The National Archives - responses to FOI requests

Quarterly breakdown of FOI responses answered within the statutory timeframe in 2010-11 and 2011-12

Ceased Officers Database

Old Payroll Data contains preserved awards and queries etc. Data collection ceased.

Correspondence Case Record – Treat Official

Correspondence received from members of the public which will be answered by locally by the relevant FSA business area.

Children and Family Court Advisory and Support Service Legal Help Line

Data on numbers of telephone calls and nature of query on the telephone duty line