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Care Home Sites

Care Home Sites Contains: Care Home site data. In the ‘Care Homes’ files, field 15 identifies the owning organisation of each individual Care Home organisation - in other words, their...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Empty Homes

Data showing the amount of empty homes being brought back into use

Lifetime Homes

Data showing the percentage of dwellings developed to Lifetime Homes standards in Plymouth

Warm Home Discount

Official statistics in development on the Warm Home Discount scheme, providing figures on the number of households receiving the Warm Home Discount.

Care Home HQ

Care Home Headquarters Contains: Care Home HQ data. A standard across ODS data is to maintain a parent-child structure between organisations and their sites, building up a picture of the...

Customer Access Points

List of customer access points, both face to face and electronic kiosks in Warwickshire includes location specified by latitude and longitude.

Overall Customer Centre Satisfaction (%) - CYC

Overall Customer Centre Satisfaction (%) - CYC. Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after...

Design quality of affordable housing from the Homes and Communities Agency / CABE study 2008

A survey of the design quality of 218 affordable housing schemes, funded by the Housing Corporation. The survey was carried out in 2008. Surveyed housing schemes were new build and funded in either...

Payments Rejected by Customers' Banks

Customer level data containing details of payments rejected by customers' banks Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer...

HMRC Customer Experience Scores

Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed. See the "full description" link below to go to the page on the HMRC...

Goldmine' Customer Relations database

Contact details of customers

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Keypoint Customer Surveys Application

Veterans Welffare Service customer surveys

Customer Data Management System

Customer names, addresses, services delivered, interactions etc.

Customer Details Government Mail

Customer details including collection/delivery addresses /contractual info

National Archives - Customer complaints

Feedback from customers using the services of the National Archives

Customer Satisfaction - All

  Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received. Each survey period runs for 1 month and aims to record the...