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- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage.
The...
- Published by:
- NHS Digital
- Last updated:
- 19 October 2017
Care Home Headquarters
Contains:
Care Home HQ data. A standard across ODS data is to maintain a parent-child structure between organisations and their sites, building up a picture of the...
- Published by:
- City of York Council
- Last updated:
- 08 July 2025
Overall Customer Centre Satisfaction (%) - CYC.
Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after...
- Published by:
- Warwickshire County Council
- Last updated:
- 12 August 2013
List of customer access points, both face to face and electronic kiosks in Warwickshire includes location specified by latitude and longitude.
- Published by:
- Department for Work and Pensions
- Last updated:
- 19 December 2013
Customer level data containing details of payments rejected by customers' banks
Location: GB wide data
Time Period: 14 months
Update Frequency: Daily
Financial Information: Included
Data: Customer...
- Published by:
- HM Revenue and Customs
- Last updated:
- 12 August 2013
Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed.
See the "full description" link below to go to the page on the HMRC...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly
- Published by:
- National Measurement Office
- Last updated:
- 12 December 2013
Contact details of customers
- Published by:
- Service Personnel and Veterans Agency
- Last updated:
- 12 December 2013
Veterans Welffare Service customer surveys
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
This indicator is part of the Council's corporate indicator set - KI H2
These figures are published every 6 months, at the half year and year end
The 3 year target was to deliver 400 affordable...
- Published by:
- Homes England
- Last updated:
- 19 December 2013
Bringing empty homes back into use is a priority for the Coalition Government. £70m of this funding has been assigned to the HCA to deliver a programme to bring empty properties back in to use as...
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
This indicator is part of the Council's corporate indicator set - KI H2
These figures are published every 6 months, at the half year and year end
The 3 year target was to deliver 400 affordable...
- Published by:
- UK Trade and Investment
- Last updated:
- 12 December 2013
Customer names, addresses, services delivered, interactions etc.
- Published by:
- Government Car and Despatch Agency
- Last updated:
- 12 December 2013
Customer details including collection/delivery addresses /contractual info
- Published by:
- Department for Energy Security and Net Zero
- Last updated:
- 27 November 2025
These official statistics monitor the delivery of measures through the Green Homes Grant Local Authority Delivery (LAD) and Home Upgrade Grant schemes.
The tables provide analysis on the measures...
- Published by:
- The National Archives
- Last updated:
- 04 April 2024
Feedback from customers using the services of the National Archives
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received. Each survey period runs for 1 month and aims to record the...
- Published by:
- Health and Safety Executive
- Last updated:
- 12 December 2013
The HSE Books Customer Database, held by HSE’s appointed storage and Distribution services provider holds the following information:
There are 19,228 customer records (256 Active and 18,972 closed)...
- Published by:
- Government Car and Despatch Agency
- Last updated:
- 12 December 2013
Customer details including collection/delivery addresses/ contractual info (ceased operations 27/04/12)