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National Archives Customer Satisfaction

Details of onsite satisfaction levels recorded for the National Archives public services, along with results of customer telephone survey

Customer database – HSE Books

The HSE Books Customer Database, held by HSE’s appointed storage and Distribution services provider holds the following information: There are 19,228 customer records (256 Active and 18,972 closed)...

NI Water's Annual Information Return submission to NIAUR regarding outstanding revenue and customer services operating expenditure

NI Water's Annual Information Return submission to NIAUR regarding outstanding revenue and customer services operating expenditure

Customer, Competitor and Opportunity Data

FCO(S) - Commercial Data relating to Customers, Competitors and Opportunities FCO Services is working on.

Customer Information System

The Customer Information System contains a record for all individuals who have registered and been issued with a National Insurance number. Under the Social Security Act 1948, all individuals that...

Next step customer satisfaction and progression surveys

Satisfaction and progression survey data for customers of Next Step collected one month (satisfaction) and six months (progression) after the adviser session (September 2011 - March 2012). Survey...

Customer Satisfaction - All

  Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received. Each survey period runs for 1 month and aims to record the...

Customer Agreements

FCO(S) - Agreements with customers

Customer Satisfaction Survey Results

  Our Customer Service Centre runs regular surveys to measure overall satisfaction with the service received. Each survey operates for a month and aims to record the views of as...

Customer Contact

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

Customer Access Points

Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

Student Finance Customer Accounts System

Student Finance customer accounts operational data. Contains data on all payments of student finance to individuals, institutions and suppliers (suppliers of Disabled Students' Allowance services)....

Customer Disputes Overpayment Decision

Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result. Location: GB wide data Time Period: 14...

Council Tax Customer Satisfaction

Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly

Customer contact information dataset

Data held within the Customer relationship management database containing data on customers and partners.

Customer Contact Records system

Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.

Customer Contacts Database

Contains customer contact details, vessel details and emails. Data collection ceased.

Customer Complaints database

CRM (Customer Records Management) system used to record complaints to the Agency

National Archives Customer Feedback and Complaints: 2012-13

Details of Customer Feedback and Complaints - The National Archives Public Services