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HMRC Customer Experience Scores

Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed. See the "full description" link below to go to the page on the HMRC...

Goldmine' Customer Relations database

Contact details of customers

Performance Dashboard CAP import and export licences

This dashboard shows information about how the CAP import and export licences service is currently performing. This is a "beta" service. The dashboard shows number of digital transactions, total...

Performance Dashboard Issues of Export Health Certificates

This dashboard shows information about how the Issues of Export Health Certificates service is currently performing. This is a "beta" service. The dashboard shows number of digital transactions,...

Performance Dashboard Generic operator returns: water abstraction

This dashboard shows information about how the Generic operator returns: water abstraction service is currently performing. This is a "beta" service. The dashboard shows number of digital...

Performance Dashboard Applications for fishing rod licences

This dashboard shows information about how the Applications for fishing rod licences service is currently performing. This is a "beta" service. The dashboard shows number of digital transactions,...

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Keypoint Customer Surveys Application

Veterans Welffare Service customer surveys

Customer Data Management System

Customer names, addresses, services delivered, interactions etc.

Customer Details Government Mail

Customer details including collection/delivery addresses /contractual info

Customer Satisfaction - All

  Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received. Each survey period runs for 1 month and aims to record the...

National Archives - Customer complaints

Feedback from customers using the services of the National Archives

Customer database – HSE Books

The HSE Books Customer Database, held by HSE’s appointed storage and Distribution services provider holds the following information: There are 19,228 customer records (256 Active and 18,972 closed)...

Customer Detail Regional Plus

Customer details including collection/delivery addresses/ contractual info (ceased operations 27/04/12)

GPS customer mailing lists

Lists of customers and stakeholders that are communicated to by GPS and business teams

Unacceptable Customer Behaviour records

The Unacceptable Customer Behaviour database replaced the Accidents and Assaults Database (in summer 2011) as the reporting system for staff to report incidents of unacceptable customer behaviour....

Coronavirus (COVID-19) Open Data Dashboard

This dashboard shows the number of people in either a Local Authority or Neighbourhood who have had their symptoms assessed over the phone by NHS 111 and 999, where coronavirus (COVID-19) was...

Planning NI Customer Satisfaction Survey

Headline and full results of the Planning NI Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official Statistics not designated as National...

Customer Account Management (CAM Lite)

The Customer Account Management (CAMLite) Database is used to maintain records of customer contact, including change of address and change of payment method details. The database includes...