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National Archives Customer Feedback and Complaints

Provided information about customer feedback and complaints for the National Archives from April 2013.

Customer Meter Data

This dataset comprises of Yorkshire Water Customer Meter data both actual and estimated readings for domestic properties in the Yorkshire Water operational area. The dataset has been anonymised to...

DVA Annual Customer Satisfaction Survey Headline Results

This summary release provides the headline results fom the Driver and Vehicle Agency Annual Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official...

NIW CUSTOMER SERVICE 2 2019 2020

NI Water Annual Information Return 2019 2020 Table 5 Key Outputs Customer Service 2 (total)

NIW CUSTOMER SERVICE 1 2019 2020

NI Water Annual Information Return 2019 2020 Table 4 Key Outputs Customer Service 1 (total)

VOA Non domestic rating - customer details

Customer details from non domestic rating dataets. Updated: annually but varies according to local arrangements

VOA Non domestic rating - customer details

Customer details from non domestic rating dataets. Updated: annually but varies according to local arrangements

DVA Annual Customer Satisfaction Survey Full Report

This publication contains the detailed analysis from the Driver and Vehicle Agency Annual Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official...

Patient Experience PSA Scores

Patient experience. Source agency: Health Designation: National Statistics Language: English Alternative title: Patient Experience PSA Scores

Student Finance Customer Accounts System

Student Finance customer accounts operational data. Contains data on all payments of student finance to individuals, institutions and suppliers (suppliers of Disabled Students' Allowance services)....

Patient Experience Overall Measure

Consolidates results from surveys in the National Patient Survey Programme to give overall experience scores (out of 100) for the NHS against 5 broad headings. The Department of Health was...

Planning Portal Customer Relationship Management database (Sugar)

Web-based Customer Relationship Management database, used by Planning portal team

National Archives - Legislation.gov.uk customer satisfaction

Details of customer satisfaction recorded for National Archives Legislation.gov.uk

Customer Services contact enquiries

**DUE TO TECHNICAL PROBLEMS THIS DATA IS CURRENTLY UNAVAILABLE** Information showing customer contact to our Contact Centre and One Stop Centres by month. Dataset Guidance ---------------- * ...

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.

Patient Experience Overall Measure

Consolidates results from surveys in the National Patient Survey Programme to give overall experience scores (out of 100) for the NHS against 5 broad headings. Source agency: Health Designation:...

Inpatient Patient Experience Survey

National results from the inpatient survey. Questions covered inpatients experiences of hospital, ward and environment, staff, medicines and discharge. Source agency: Scottish...

Energy Saving Advice Service (ESAS) - Customer Relationship Management (CRM) database

To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...

GP Patient Experience Survey

National results from the GP survey asked questions about people’s experiences of making an appointment, visiting the GP surgery, seeing staff and being prescribed medicines. Source agency:...

NI Water AIR21 Customer Complaints Data

NI Water Annual Information Return 2020 2021 Table 5a Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland