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NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.

Energy Saving Advice Service (ESAS) - Customer Relationship Management (CRM) database

To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...

NI Water AIR21 Customer Complaints Data

NI Water Annual Information Return 2020 2021 Table 5a Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland

Footfall in Customer Centre - Average wait time (Minutes)

Footfall in Customer Centre - Average wait time (Minutes)

Post Offices

Dataset showing Post Offices located with the Councils administrative area. Individual Post Offices are recorded as points. Upon accessing this Licensed Data you will be deemed to have accepted...

National Archives Customer Feedback and Complaints: 2012-13

Details of Customer Feedback and Complaints - The National Archives Public Services

Department of Finance and Personnel (Northern Ireland) Customer Survey

Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication. Source agency: Northern Ireland Statistics and Research...

Department of Finance and Personnel (Northern Ireland) Customer Survey

Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication. Source agency: Finance and Personnel (Northern...

Customer Satisfaction - National Archives UK Government Web Archive

Customer Satisfaction figures for the National Archives UK Government Web Archives from December 2017

UK Visas & Immigration Customer Service Standards

This record contains data on the performance against service standards in relation to: performance against service standards in relation to replies to MP letters; outstanding out of service...

Post Offices

Post Offices including names and addresses.

employment_offices

GIS polygon dataset identifying the areas of office use within the Brentwood Borough. These areas have been chosen by the Local Planning Authority to be subject to Local Plan policy to restrict...

Customs and Excise Management Act Section 164 (CEMA)

Details of people searches made under Customs and Excise Management Act Section 164 (CEMA). Updated: quarterly.

Serviced Offices Points

Businesses looking to locate in the City of London who need a flexible, short-term office solution serviced office space or co-working space could provide the perfect solution. The attached...

Customer details (including learners' records and exam registrations)

British Council - Details of customers and beneficiaries of the British Council's services. Data held on a variety of systems

Non-consolidated Performance Related Pay - HM Revenue & Customs and Valuation Office Agency

Publication of information on Non-consolidated Performance Related Pay data for departments and their agencies in respect of the performance year 2010-11 onwards.

OFFICERS LIST

Mine CounterMeasures2 (Portsmouth Squadron) Officers contact List for issue to visitors or Press as required.

NIW CUSTOMER COMPLAINTS DATA FOR CCNI 2019 2020

NI Water Annual Information Return 2019 2020 Table 5A Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland (total)

Footfall in Customer Centre - % served within target wait time

Footfall in Customer Centre - % served within target wait time

Customs Handling of Import and Export Freight (CHIEF) declarations database

The Customs Handling of Import and Export Freight (CHIEF) system records the movement of goods by land, air and sea. It allows importers, exporters and freight forwarders to complete customs...