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- Published by:
- Home Office
- Last updated:
- 07 January 2016
This record contains data on the performance against service standards in relation to: performance against service standards in relation to replies to MP letters; outstanding out of service...
- Published by:
- Northern Ireland Statistics and Research Agency
- Last updated:
- 12 August 2013
Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication.
Source agency: Northern Ireland Statistics and Research...
- Published by:
- Department of Finance and Personnel
- Last updated:
- 16 August 2013
Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication.
Source agency: Finance and Personnel (Northern...
- Published by:
- The National Archives
- Last updated:
- 14 February 2019
Customer Satisfaction figures for the National Archives UK Government Web Archives from December 2017
- Published by:
- HM Revenue and Customs
- Last updated:
- 10 February 2016
Details of people searches made under Customs and Excise Management Act Section 164 (CEMA). Updated: quarterly.
- Published by:
- British Council
- Last updated:
- 10 February 2016
British Council - Details of customers and beneficiaries of the British Council's services. Data held on a variety of systems
- Published by:
- City of York Council
- Last updated:
- 08 July 2025
Footfall in Customer Centre - % served within target wait time
- Published by:
- HM Revenue and Customs
- Last updated:
- 12 December 2013
The Customs Handling of Import and Export Freight (CHIEF) system records the movement of goods by land, air and sea. It allows importers, exporters and freight forwarders to complete customs...
- Published by:
- UK Commission for Employment and Skills
- Last updated:
- 10 February 2016
This dataset, which is updated daily, covers organisations at all stages of their Investors in People Journey (Lead, Working with, Accredited). It provides details of customers since Investors in...
- Published by:
- London Borough of Barnet
- Last updated:
- 19 January 2026
The London Borough of Barnet has entered into 2 major new contracts that will save the Barnet taxpayer over £165m over 10 years, and deliver a wide range of service improvements to Barnet...
- Published by:
- Department for Work and Pensions
- Last updated:
- 19 December 2013
Record of customers from abroad who make a claim to Pension Credit but have no National Insurance Number . The information included is Name, Address, and Date of Birth. Personal information is...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage.
The...
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage.
The...
- Published by:
- Department for Work and Pensions
- Last updated:
- 19 December 2013
Disability Services Customer System. Database of Access to Work applications. Access to Work is a Government programme to support disabled people in work whose health or disability affects the way...
- Published by:
- City of York Council
- Last updated:
- 10 November 2021
Customer satisfaction on how we work to improve green spaces (%)
*This indicator is discontinued
- Published by:
- London Borough of Barnet
- Last updated:
- 19 January 2026
This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Commitee.
- Published by:
- HM Revenue and Customs
- Last updated:
- 31 December 2025
The spreadsheets below set out monthly details of HMRC’s and Revenue and Customs Digital Technology Services Limited (RCDTS) spending with suppliers covering transactions over £25,000.
RCDTS was...
- Published by:
- City of York Council
- Last updated:
- 10 November 2021
Customer satisfaction that the quality of streets/public places is improving (%)
*This indicator is discontinued
- Published by:
- HM Revenue and Customs
- Last updated:
- 04 August 2020
Real time energy consumption data for the HM Revenue and Customs headquarter building. 100 Parliament Street, Whitehall.
- Published by:
- City of York Council
- Last updated:
- 10 November 2024
% of customers who were satisfied with the overall level of service provided