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Customer Access Points

Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.

Customer Contact

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

Number of new affordable homes delivered in York

Number of new affordable homes delivered in York

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

Bikeability Courses Delivered in Schools

Calderdale Council delivers a National Standard Bikeability cycle training to Year 5 and Year 6 school children as part of a series of training courses for each year group. The funded two day...

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...

Customer Disputes Overpayment Decision

Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result. Location: GB wide data Time Period: 14...

Council Tax Customer Satisfaction

Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Northern Ireland Statistics and Research...

Customer contact information dataset

Data held within the Customer relationship management database containing data on customers and partners.

Customer Contact Records system

Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.

National Archives - Original documents delivered within 60 minutes

The National Archives provides information about the number of records delivered to the public in our reading rooms within 60 minutes. This information is available here.

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with Companies House. For example contacting customers regarding -...

Customer Contacts Database

Contains customer contact details, vessel details and emails. Data collection ceased.

Comparing customer service quality

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

Customer Complaints database

CRM (Customer Records Management) system used to record complaints to the Agency

NI Water Non Financial Measures Water Delivered 2019 2020

NI Water Annual Information Return - Non Financial Measures Water Delivered 2019 2020

Customer Relationship Management (CRM)

Lotus notes application holds customer info for HGV & PSV operators who already are/have expressed interest in Designated Premises or Authorised Testing Facilities. Allows tracking of...

Overall Customer Centre Satisfaction (%) - CYC

Overall Customer Centre Satisfaction (%) - CYC. Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after...