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NIW CUSTOMER COMPLAINTS DATA FOR CCNI 2019 2020

NI Water Annual Information Return 2019 2020 Table 5A Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland (total)

Travis Perkins Baltic Wharf additional documents

Additional documents for the public hearing on planning application 24/03600/FULL, the Baltic Wharf site, Travis Perkins Building, 149-157 Harrow Road, W2 6NA. More details can be...

Footfall in Customer Centre - % served within target wait time

Footfall in Customer Centre - % served within target wait time

Customs Handling of Import and Export Freight (CHIEF) declarations database

The Customs Handling of Import and Export Freight (CHIEF) system records the movement of goods by land, air and sea. It allows importers, exporters and freight forwarders to complete customs...

Additional Total affordable by LA where located

Statistics on: Additional social rented homes provided local authority area

Investors in People Customer Relationship Management database

This dataset, which is updated daily, covers organisations at all stages of their Investors in People Journey (Lead, Working with, Accredited). It provides details of customers since Investors in...

NI Water Key Outputs Customer Service - 1 2019 2020

NI Water Annual Information Return - Key Outputs Customer Service - 1 2019 2020

NI Water Key Outputs Customer Service - 2 2019 2020

NI Water Annual Information Return - Key Outputs Customer Service - 2 2019 2020

NI Water's AIR submission to NIAUR regarding Customer Service

NI Water's Annual Information Return submission to NIAUR regarding Customer Service - 1

Customer and Support Group (CSG) contract

The London Borough of Barnet has entered into 2 major new contracts that will save the Barnet taxpayer over £165m over 10 years, and deliver a wide range of service improvements to Barnet...

Additional Intermediate affordable by LA where located

Statistics on: Additional units of intermediate affordable housing provided by local authority area

Additional intermediate affordable homes provided (by LA providing funding)

Statistics on: Additional social rented homes provided (by LA providing funding) Additional intermediate affordable homes provided (by LA providing funding) Additional affordable dwellings provided...

Additional social rented homes provided (by LA providing funding)

Statistics on: Additional social rented homes provided (by LA providing funding) Additional intermediate affordable homes provided (by LA providing funding) Additional affordable dwellings provided...

Additional affordable dwellings provided (by LA providing funding) (annual)

Statistics on: Additional social rented homes provided (by LA providing funding) Additional intermediate affordable homes provided (by LA providing funding) Additional affordable dwellings provided...

NI Water AIR21 Customer Service 2 2020 2021

NI Water Annual Information Return 2020 2021 Table 5 Key Outputs Customer Service 2

NI Water AIR21 Customer Service 1 2020 2021

NI Water Annual Information Return 2020 2021 Table 4 Key Outputs Customer Service 1

Total Private sector stock (Net Additions Methodology)

Housing numbers, by tenure, year built, type of accommodation etc, vacant dwellings. Net addition flows.

NIW OUTSTANDING REVENUE BREAKDOWN CUSTOMER SERVICES OPEX 2019 2020

NI Water Annual Information Return 2019 2020 Table 6A Bad Debt Outstanding Revenue and Breakdown of Customer Services Operating Expenditure (total)

Customers from abroad with no National Insurance Number

Record of customers from abroad who make a claim to Pension Credit but have no National Insurance Number . The information included is Name, Address, and Date of Birth. Personal information is...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...