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NIW OUTSTANDING REVENUE BREAKDOWN CUSTOMER SERVICES OPEX 2019 2020

NI Water Annual Information Return 2019 2020 Table 6A Bad Debt Outstanding Revenue and Breakdown of Customer Services Operating Expenditure (total)

Customers from abroad with no National Insurance Number

Record of customers from abroad who make a claim to Pension Credit but have no National Insurance Number . The information included is Name, Address, and Date of Birth. Personal information is...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Disability Services Customer System (Access to work)

Disability Services Customer System. Database of Access to Work applications. Access to Work is a Government programme to support disabled people in work whose health or disability affects the way...

Customer satisfaction on how we work to improve green spaces (%)

Customer satisfaction on how we work to improve green spaces (%) *This indicator is discontinued

Water Body Measures Lower Mersey

Water body measures are the actions which will be taken on the ground to help achieve water body objectives. They are brought about by a range of legal, policy or financial mechanisms and involve...

Cambridgeshire County Council Lower Layer Super Output Areas

Geographic data regarding the lower layer super output areas in Cambridgeshire.

Water Body RNAGS Lower Mersey

Water body reasons for not achieving good status (RNAGS) identify the pressures that are impacting the status classification of water bodies. Reasons for deterioration (RFDs) identify the...

Lower Layer Super Output Area (LSOA) boundaries

Digital SOA boundaries (map files) in formats: Shapefile, KML, GeoJSON, WMS or WFS formats. Source: Office for National Statistics (ONS) Publisher: Neighbourhood Statistics Geographies: Lower...

Customer Service Quarterly KPI Underlying Data Q1 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Commitee.

Spend over £25,000 in HM Revenue & Customs

The spreadsheets below set out monthly details of HMRC’s and Revenue and Customs Digital Technology Services Limited (RCDTS) spending with suppliers covering transactions over £25,000. RCDTS was...

NI Water's AIR to NIAUR regarding Key Outputs Customer Service - 2

NI Water's Annual Information Return submission to NIAUR regarding Key Outputs Customer Service - 2

Customer satisfaction that the quality of streets/public places is improving (%)

Customer satisfaction that the quality of streets/public places is improving (%) *This indicator is discontinued

GLA Population Projections - Custom Age Tables

This Excel based tool enables users to query the raw single year of age data so that any age range can easily be calculated without having to carry out often complex, and time consuming formulas...

HM Revenue and Customs real time data page for energy consumption

Real time energy consumption data for the HM Revenue and Customs headquarter building. 100 Parliament Street, Whitehall.

Lower Layer Super Output Areas (December 2001) Population Weighted Centroids

This file contains the population weighted centroids for lower layer super output areas as at 31 December 2001 in England and Wales. Contains both Ordnance Survey and ONS Intellectual Property...

Lower Layer Super Output Areas (December 2001) Population Weighted Centroids

This file contains the population weighted centroids for lower layer super output areas as at 31 December 2001 in England and Wales. Contains both Ordnance Survey and ONS Intellectual Property...

% of customers who were satisfied with the overall level of service provided

% of customers who were satisfied with the overall level of service provided

Customer Service Quarterly KPI Underlying Data 2019-20

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...