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HMRC reviews and appeals

Paper containing information and analysis about reviews of, and appeals against, HMRC’s tax decisions. Where a customer disagrees with a decision made by HM Revenue & Customs (HMRC), they can...

Insurance Premium Tax Bulletin

Produced monthly by HM Revenue & Customs. Provides details of the amount of standard and higher rate tax declared each month and the value of revenue collected. Source agency: HM Revenue and...

Enhanced Transmission Service Enhancements Payment Files

Customer data including DWP's customer bank details which are being transferred on behalf of DWP, Northern Ireland Social Security Agency and other government departments. This includes direct...

UK Regional Trade in Goods estimates

To meet the needs of devolution, HM Revenue & Customs now provide statistics of international trade in goods for England and its regions, Scotland, Wales and Northern Ireland. Source agency:...

Overpayments Decisions Calculations & Appeals database

Customer level data via the Overpayment, Decisions, Calculations and Appeals process that have lodged an appeal or requested a reconsideration. Location: GB wide data Time Period: 14 months...

Egg Marketing Inspectorate - Database

Names, addresses, details of egg industry related function (production system, hens housed, eggs produced annually, eggs received, graded, packed and marketed and customers and suppliers which are...

% of ST1 complaints responded to within 5 days

% of ST1 complaints responded to within 5 days A complaint is 'any expression of dissatisfaction, however made, from a member of the public about the level or nature of a council service, policy...

GB Gambling Industry Statistics - November 2024

Gambling Industry Statistics report on the size and shape of the customer facing gambling industry in Great Britain. This report provides an overview of Gross Gambling Yield (GGY) made by licensed...

Pension Service Computer System

Pension Service Computer System. Database containing details of customers claiming State Pension. This is payable to customers who have reached State Pension Age and who have been paid or...

Debt Management Matching Scans

Customer level data that have been data matched giving details of any benefits debtors who are in receipt in order for Debt department to set up recovery. Location: GB wide data Time Period: 14...

Vehicle Testing System (VTS)

Vehicle Testing Operational IS System (incorporates Technical Records )

Exploratory evaluation of the Next Step service

Data that supports BIS research report no. 97, on a study to evaluate outcomes associated with the Next Step careers and skills advice service. Explored the potential for exploiting the new Next...

Debt Management Court Collections Database

Records customer accounts / debts that cannot be built on Debt Manager as they are paid via the Courts in respect of Compensation orders and costs. Location: GB & Overseas wide data Time...

Overseas Market Introduction Service

Customer names, addresses etc.

ACT

Customer Records Management Database.

Market Research

FCO(S) - Customer & Competitor information

Microsoft Dynamic 365

Customer database including contact details.

Siebel Booking System

Vehicle Testing Operational IS System (incorporates e-Test Bookings and Vehicle Testing)

Destinations Survey 2011

The Destinations Survey 2011 is a one off survey of 9,000 customers who have left either Jobseekers Allowance, Income Support or Employment and Support Allowance. The survey includes information on...

Adviser Discretionary Fund

The Adviser Discretionary Fund is a financial incentive designed to help Jobcentre Plus customers make the transition from claiming benefits into employment. The main purpose is to help Jobcentre...