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Customer Data Management System

Customer names, addresses, services delivered, interactions etc.

Pay adjustment tables - Tables A

Monthly and Weekly tables used to manually calculate free pay for tax codes with the suffix L, P, T or Y (not NT) and to work out additional pay for tax codes with prefix K.

Schools Waste - Activity (t)

Schools Waste - Activity (t)

Schools Waste - Recycling (t)

Schools Waste - Recycling (t)

Schools Waste - Landfill (t)

Schools Waste - Landfill (t)

Corporate Waste - Recycling (t)

Corporate Waste - Recycling (t)

Corporate Waste - Landfill (t)

Corporate Waste - Landfill (t)

Corporate Waste - Activity (t)

Corporate Waste - Activity (t)

Atlas T&S


National Archives Customer online satisfaction

Data recorded regarding online satisfaction levels for the National Archives website

National Archives - customer satisfaction

Details of customer satisfaction recorded for National Archives

National Archives Customer Feedback and Complaints

Provided information about customer feedback and complaints for the National Archives from April 2013.

HMRC reviews and appeals

Paper containing information and analysis about reviews of, and appeals against, HMRC’s tax decisions. Where a customer disagrees with a decision made by HM Revenue & Customs (HMRC), they...

Insurance Premium Tax Bulletin

Produced monthly by HM Revenue & Customs. Provides details of the amount of standard and higher rate tax declared each month and the value of revenue collected. Source agency: HM Revenue and...

Customer Information System

The Customer Information System contains a record for all individuals who have registered and been issued with a National Insurance number. Under the Social Security Act 1948, all individuals that...

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

Customer/Contractor Data

Providing supplier data and validation of that data to other parts of the DFMS

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

Customer relationship management

Personal information captured within the CRM system, relating to people contacting the Public Enquiries Team.

UK Regional Trade in Goods estimates

To meet the needs of devolution, HM Revenue & Customs now provide statistics of international trade in goods for England and its regions, Scotland, Wales and Northern Ireland. Source agency:...