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- Published by:
- HM Revenue and Customs
- Last updated:
- 31 March 2023
Publication of information on Non-consolidated Performance Related Pay data for departments and their agencies in respect of the performance year 2010-11 onwards.
- Availability:
-
Not released
- Published by:
- Department for Transport
- Last updated:
- 12 December 2013
Personal information captured within the CRM system, relating to people contacting the Public Enquiries Team.
- Availability:
-
Not released
- Published by:
- Department for Work and Pensions
- Last updated:
- 10 February 2016
The Customer Information System contains a record for all individuals who have registered and been issued with a National Insurance number. Under the Social Security Act 1948, all individuals that...
- Availability:
-
Not released
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 December 2013
Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...
- Published by:
- Department of Finance and Personnel
- Last updated:
- 17 April 2014
Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website.
Source agency: Finance and Personnel (Northern...
- Availability:
-
Not released
- Published by:
- Ministry of Defence
- Last updated:
- 12 December 2013
Providing supplier data and validation of that data to other parts of the DFMS
- Published by:
- The National Archives
- Last updated:
- 04 June 2019
Provided information about customer feedback and complaints for the National Archives from April 2013.
- Published by:
- The National Archives
- Last updated:
- 13 March 2013
Details of customer satisfaction recorded for National Archives Legislation.gov.uk
- Published by:
- The National Archives
- Last updated:
- 13 March 2013
Data recorded regarding online satisfaction levels for the National Archives website
- Availability:
-
Not released
- Published by:
- Cabinet Office
- Last updated:
- 19 December 2013
Lists of customers and stakeholders that are communicated to by GPS and business teams
- Availability:
-
Not released
- Published by:
- Department for Work and Pensions
- Last updated:
- 19 December 2013
Customer level data containing details of payments rejected by customers' banks
Location: GB wide data
Time Period: 14 months
Update Frequency: Daily
Financial Information: Included
Data: Customer...
- Availability:
-
Not released
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 February 2020
The Unacceptable Customer Behaviour database replaced the Accidents and Assaults Database (in summer 2011) as the reporting system for staff to report incidents of unacceptable customer behaviour....
- Availability:
-
Not released
- Published by:
- Department for Business, Energy and Industrial Strategy
- Last updated:
- 10 February 2016
CPL hold individual concessionaire as "customer" accounts within their ERP system ( i.e. communicant details / date of birth / fuel type etc etc) allowing them to schedule fuel deliveries. Each...
- Availability:
-
Not released
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 December 2013
Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result.
Location: GB wide data
Time Period: 14...
- Published by:
- HM Revenue and Customs
- Last updated:
- 07 March 2014
Paper containing information and analysis about reviews of, and appeals against, HMRC’s tax decisions.
Where a customer disagrees with a decision made by HM Revenue & Customs (HMRC), they...
- Published by:
- HM Revenue and Customs
- Last updated:
- 29 August 2014
Produced monthly by HM Revenue & Customs. Provides details of the amount of standard and higher rate tax declared each month and the value of revenue collected.
Source agency: HM Revenue and...
- Published by:
- HM Revenue and Customs
- Last updated:
- 26 January 2016
To meet the needs of devolution, HM Revenue & Customs now provide statistics of international trade in goods for England and its regions, Scotland, Wales and Northern Ireland.
Source agency:...
- Published by:
- Ministry of Housing, Communities and Local Government
- Last updated:
- 03 December 2010
The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.
- Published by:
- Cabinet Office
- Last updated:
- 09 February 2010
The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.
Source: Cabinet Office (CO)
Publisher: DCLG...
- Availability:
-
Not released
- Published by:
- HM Revenue and Customs
- Last updated:
- 10 February 2016
The number of incidents and customers affected by losses of data. Updated: monthly.