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Helpline database for Childcare Affordability Pilots (CAP09)

Information collected by the spoken for helpline taking customers' calls for the CAP09 pilots. Updated: quarterly. Data coverage: 2009/10

Helpline database for Childcare Affordability Pilots (CAP09)

Information collected by the Spoken for helpline taking customers' calls for the CAP09 pilots. Updated: quarterly. Data coverage: 2009/10

Child and Working Tax Credit (CTC) and (WTC) and children in out of work household geographical analysis for Local Authorities

This data provides bi-annual analysis of the number of children and families receiving Child Tax Credit (CTC) or working Tax Credit (WTC) and whether they are in out of work households. This data...

How are we doing? HMRC’s performance

Report on HMRC's performance We look at a range of compliance, operational and customer service measures throughout the year to assess our performance.

UK Overseas Trade Statistics

This publication provides details of the overseas trade in goods statistics (OTS) of the United Kingdom (UK) which are published as National Statistics by HM Revenue and Customs. The OTS are a...

Fuel concessionaire "customer" accounts.

CPL hold individual concessionaire as "customer" accounts within their ERP system ( i.e. communicant details / date of birth / fuel type etc etc) allowing them to schedule fuel deliveries. Each...

GPS customer mailing lists

Lists of customers and stakeholders that are communicated to by GPS and business teams

Payments Rejected by Customers' Banks

Customer level data containing details of payments rejected by customers' banks Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer...

Customer Disputes Overpayment Decision

Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result. Location: GB wide data Time Period: 14...

Unacceptable Customer Behaviour records

The Unacceptable Customer Behaviour database replaced the Accidents and Assaults Database (in summer 2011) as the reporting system for staff to report incidents of unacceptable customer behaviour....

Aggregates Levy Bulletin

Monthly statistics on Aggregates Levy receipts, liabilities and tonnage for the UK. Source agency: HM Revenue and Customs Designation: National Statistics Language: English Alternative...

Alcohol Duties Statistical Bulletin

Monthly statistics on clearances of alcohol products and duty receipts for the UK. Source agency: HM Revenue and Customs Designation: National Statistics Language: English Alternative title:...

Landfill Tax Bulletin

Monthly statistics on Landfill Tax receipts, liabilities and tonnage for the UK. Source agency: HM Revenue and Customs Designation: National Statistics Language: English Alternative title:...

National statistics review of tax credit statistics: results

Following the recent national statistics review of tax credit statistics a summary of responses have been published on the HM Revenue & Customs (HMRC) website. There were almost 140...

Tobacco Duties Statistical Bulletin

Monthly statistics on clearances of cigarettes & tobacco products and duty receipts for the UK. Source agency: HM Revenue and Customs Designation: National Statistics Language:...

Air Passenger Duty Bulletin

Monthly statistics on Air Passenger Duty receipts and passenger numbers for the UK. Source agency: HM Revenue and Customs Designation: National Statistics Language: English Alternative title:...

Contact Centre Database (CCD)

Monthly data sets with interview data from contact centre customers. Updated: monthly/quarterly/six monthly and annual datasets. Data coverage: 2010/11, 2011/12, 2012/13, 2013/14

CONNECT

Connect is an IT tool which enables HMRC to identify potential tax fraud and broader criminal networks with greater speed and efficiency, whilst enabling compliant customers to be processed faster...

National Archives Customer Feedback and Complaints: 2012-13

Details of Customer Feedback and Complaints - The National Archives Public Services

Forestry Commission Event and Facility use Customer List

A list of individuals who have used Forestry Commission facilities and attended Forestry Commission organised events and concerts.