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Customer Disputes Overpayment Decision

Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result. Location: GB wide data Time Period: 14...

GPS customer mailing lists

Lists of customers and stakeholders that are communicated to by GPS and business teams

Payments Rejected by Customers' Banks

Customer level data containing details of payments rejected by customers' banks Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer...

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage. Source: Cabinet Office (CO) Publisher: DCLG...

HM Treasury real time data page for energy consumption

Real time energy consumption data for the HM Treasury headquarter building. Main Building, 1 Horse Guards Road, Whitehall.

Real-time energy and CO2 data for DWP headquarters building

Access information on DWP gas and electricity usage and carbon emissions for yesterday, last month or last year.

Real-time energy and CO2 data for BIS headquarters building

Real-time energy consumption and CO2 emmissions data for the Department for Business, Innovation & Skills headquarters building 1 Victoria Street, London, SW1H 0ET. The data is captured every...

Fisheries Area Closures (Juvenile and Real Time)

This dataset provides the spatial extent of Real time closures (RTC) and Juvenile closures from April 2010 to December 2016. The purpose of RTCs was to ensure sufficient efforts were made to reduce...

Real-time Flood Data River Levels

This record is for Approval for Access product AfA104 Real-time Flood Data River Levels via our API. This dataset covers monitoring data that is only updated on our systems during a routine daily...

Real-time Flood Data River Flow

This is Approval for Access product AfA305 Real-time Flood Data River Flow via our API. This dataset covers monitoring data that is only updated on our systems during a routine daily update...

HMRC reviews and appeals

Paper containing information and analysis about reviews of, and appeals against, HMRC’s tax decisions. Where a customer disagrees with a decision made by HM Revenue & Customs (HMRC), they...

Forestry Commission Event and Facility use Customer List

A list of individuals who have used Forestry Commission facilities and attended Forestry Commission organised events and concerts.

National Archives Customer Feedback and Complaints: 2012-13

Details of Customer Feedback and Complaints - The National Archives Public Services

Insurance Premium Tax Bulletin

Produced monthly by HM Revenue & Customs. Provides details of the amount of standard and higher rate tax declared each month and the value of revenue collected. Source agency: HM Revenue and...

HMRC mid-year report to Parliament

The report demonstrates how HMRC have delivered major changes to the way we operate, such as using ‘real time’ ways of working for PAYE, which supports the move to Universal Credit by the...

UK Regional Trade in Goods estimates

To meet the needs of devolution, HM Revenue & Customs now provide statistics of international trade in goods for England and its regions, Scotland, Wales and Northern Ireland. Source agency:...

Roads Service Customer Satisfaction Report

Customers' opinions of the services provided by Roads Service in Northern Ireland. This includes key services such as gritting, road drainage, street lighting, safety measures, provision made for...

Planning NI Customer Satisfaction Survey

Headline and full results of the Planning NI Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official Statistics not designated as National...

Customer Service help desk statistics

Service desk performance statistics against operational KPIs