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- Published by:
- HM Revenue and Customs
- Last updated:
- 10 March 2014
Report on HMRC's performance
We look at a range of compliance, operational and customer service measures throughout the year to assess our performance.
- Availability:
-
Not released
- Published by:
- Department for Business, Energy and Industrial Strategy
- Last updated:
- 10 February 2016
CPL hold individual concessionaire as "customer" accounts within their ERP system ( i.e. communicant details / date of birth / fuel type etc etc) allowing them to schedule fuel deliveries. Each...
- Availability:
-
Not released
- Published by:
- Cabinet Office
- Last updated:
- 19 December 2013
Lists of customers and stakeholders that are communicated to by GPS and business teams
- Availability:
-
Not released
- Published by:
- Department for Work and Pensions
- Last updated:
- 19 December 2013
Customer level data containing details of payments rejected by customers' banks
Location: GB wide data
Time Period: 14 months
Update Frequency: Daily
Financial Information: Included
Data: Customer...
- Availability:
-
Not released
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 December 2013
Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result.
Location: GB wide data
Time Period: 14...
- Availability:
-
Not released
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 February 2020
The Unacceptable Customer Behaviour database replaced the Accidents and Assaults Database (in summer 2011) as the reporting system for staff to report incidents of unacceptable customer behaviour....
- Published by:
- HM Revenue and Customs
- Last updated:
- 10 March 2014
Following the recent national statistics review of tax credit statistics a summary of responses have been published on the HM Revenue & Customs (HMRC) website.
There were almost 140...
- Published by:
- HM Revenue and Customs
- Last updated:
- 01 July 2015
Monthly statistics on Aggregates Levy receipts, liabilities and tonnage for the UK.
Source agency: HM Revenue and Customs
Designation: National Statistics
Language: English
Alternative...
- Published by:
- HM Revenue and Customs
- Last updated:
- 29 September 2014
Monthly statistics on clearances of alcohol products and duty receipts for the UK.
Source agency: HM Revenue and Customs
Designation: National Statistics
Language: English
Alternative title:...
- Published by:
- HM Revenue and Customs
- Last updated:
- 27 August 2014
Monthly statistics on Landfill Tax receipts, liabilities and tonnage for the UK.
Source agency: HM Revenue and Customs
Designation: National Statistics
Language: English
Alternative title:...
- Published by:
- HM Revenue and Customs
- Last updated:
- 05 June 2014
Monthly statistics on clearances of cigarettes & tobacco products and duty receipts for the UK.
Source agency: HM Revenue and Customs
Designation: National Statistics
Language:...
- Published by:
- The National Archives
- Last updated:
- 29 January 2014
Details of Customer Feedback and Complaints - The National Archives Public Services
- Availability:
-
Not released
- Published by:
- Forestry Commission
- Last updated:
- 12 December 2013
A list of individuals who have used Forestry Commission facilities and attended Forestry Commission organised events and concerts.
- Published by:
- HM Revenue and Customs
- Last updated:
- 23 July 2014
Monthly statistics on Air Passenger Duty receipts and passenger numbers for the UK.
Source agency: HM Revenue and Customs
Designation: National Statistics
Language: English
Alternative title:...
- Availability:
-
Not released
- Published by:
- HM Revenue and Customs
- Last updated:
- 10 February 2016
Monthly data sets with interview data from contact centre customers. Updated: monthly/quarterly/six monthly and annual datasets. Data coverage: 2010/11, 2011/12, 2012/13, 2013/14
- Availability:
-
Not released
- Published by:
- HM Revenue and Customs
- Last updated:
- 12 December 2013
Connect is an IT tool which enables HMRC to identify potential tax fraud and broader criminal networks with greater speed and efficiency, whilst enabling compliant customers to be processed faster...
- Published by:
- Cabinet Office
- Last updated:
- 07 January 2014
The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.
Source: Cabinet Office (CO)
Publisher: DCLG...
- Published by:
- Ministry of Housing, Communities and Local Government
- Last updated:
- 07 January 2014
The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.
- Published by:
- HM Revenue and Customs
- Last updated:
- 26 January 2016
Bulletins provide a full historic series of data detailing amounts of goods cleared and amount of duty collected.
Source agency: HM Revenue and Customs
Designation: National Statistics
Language:...
- Published by:
- HM Revenue and Customs
- Last updated:
- 11 March 2013
Bulletins provide a full historic series of data detailing amounts of goods cleared and amount of duty collected.
Source agency: HM Revenue and Customs
Designation: National Statistics
Language:...