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Roads Service Customer Satisfaction Report

Customers' opinions of the services provided by Roads Service in Northern Ireland. This includes key services such as gritting, road drainage, street lighting, safety measures, provision made for...

RightNow Customer Relationship Management System

Staff contact information: name, payband, unit, building, location and contact details (phone, fax), job title and function; Also Dft enquiry contacts: name and extension number of approximately...

Customer Account Management (CAM Lite)

The Customer Account Management (CAMLite) Database is used to maintain records of customer contact, including change of address and change of payment method details. The database includes...

Customer Service help desk statistics

Service desk performance statistics against operational KPIs

Tobacco Duties Factsheet

The factsheet contains historic series of the amounts of goods cleared, the amount of duty collected and taxation on tobacco in the UK. The factsheet also provides information on tobacco duty...

Climate Change Levy Bulletin

Monthly statistics on Climate Change Levy receipts and liabilities for the UK. Due to the introduction of the Carbon Price Floor (April 2013) this publication has been replaced with the publication...

Research and Development Tax Credits

Provides annual information about the uptake of R&D (Research & Development) tax credits, their cost, and the nature of the companies claiming them. Previously listed under 'Revenue-based...

Annual UK Property Transaction Statistics

Annual estimates of the number of residential and non-residential property transactions in the UK, by type of property, buyer, price range and geographical location. Previously listed under...

Gift Aid Repayments to Charities

Provides annual information on Gift Aid repayments to charities, with counts of charities and total amounts of repayments of basic rate income tax. Previoulsy listed under 'Revenue-based Taxes and...

Personal Income Analyses: Except Sub Regional

Provides detailed information on individuals liable to UK income tax and their incomes, including gender, age, income source and tax distribution. Previously listed under 'Revenue-based Taxes and...

Income Tax Deducted from Pay Statistics

Information on the industry distribution of PAYE (Pay As You Earn) tax deducted from pay by tax year. Previously listed under 'Revenue-based Taxes and Benefits: Income tax statistics and...

Taxable Benefits in Kind and Expense Payments

Information about the taxable benefits in kind paid by employers, including the number of recipients, the taxable value of the benefits and tax and NIC liabilities on them. Previously listed under...

PAYE and Corporate Tax Receipts from the Banking Sector

PAYE and corporation tax receipts from the banking sector Pay-As-You-Earn (income tax and national insurance contributions). Previously listed under 'PAYE and corporation tax receipts from the...

Climate Change Levy and Carbon Price Floor Bulletin

Statistics on Climate Change Levy and Carbon Price Floor receipts and liabilities for the UK. Prior to the introduction of the Carbon Price Floor (April 2013) the publication 'Climate Change Levy...

Income Tax Liabilities Statistics

Provides breakdowns of the number of income taxpayers and Income Tax liabilities by age and gender, marginal tax rate, income source and tax band, and by country and region. Previously listed under...

Inheritance Tax: Other analyses

Provides information on Inheritance Tax (IHT) liabilities, which types of estates pay Inheritance Tax, the use of tax reliefs and the assets left on death by these estates, their size and location,...

Personal Income Analyses: Other analyses, regional

Provides estimates for regional, administrative and political geographical areas plus measures of precision for those estimates. The estimates are for individuals liable to UK income tax and their...

HMRC Annual report and accounts

HMRC's annual report and accounts for the year ended 31 March 2013. HMRC deals with the tax and payments affairs of virtually every business and individual in the UK. We have collected...

Alcohol Duties Factsheet

The Alcohol Duties Factsheet provides information on for alcoholic drinks - spirits, wine, beer and cider. The factsheet contains historic series of the amounts of goods cleared, the amount of...

HMRC Equality Act: Workforce Information

HM Revenue & Customs (HMRC) is required under Section 149 of the Equality Act 2010 (the Public Sector Equality Duty) and the Equality Act 2010 (Specific Duties) Regulations 2011 to publish...