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Performance Indicator : IG22a

% of Grade 1 4Cs Complaints responded to 'In Time'

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KpiId KpiName Value DataType Period StartDate EndDate CollectionFrequency
IG22a % of Stage 1 Complaints completed and responded to 'In Time' 75.40 % Percentage 2016/2017 2016-04-01 2017-03-31 Monthly
IG22a % of Stage 1 Complaints completed and responded to 'In Time' 75.40 % Percentage 2016/2017_Q4 2017-01-01 2017-03-31 Monthly
IG22a % of Stage 1 Complaints completed and responded to 'In Time' 58.76 % Percentage 2017/2018 2017-04-01 2018-03-31 Monthly
IG22a % of Stage 1 Complaints completed and responded to 'In Time' 73.20 % Percentage 2017/2018_Q1 2017-04-01 2017-06-30 Monthly