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Performance Indicator : YCC179

YCC & Benefits % Calls Answered - TOTAL

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KpiId KpiName Value DataType Period StartDate EndDate CollectionFrequency
YCC179 YCC & Benefits % calls Answered - TOTAL 77.90 % Percentage 2014/2015 2014-04-01 2015-03-31 Weekly
YCC179 YCC & Benefits % calls Answered - TOTAL 90.80 % Percentage 2015/2016 2015-04-01 2016-03-31 Weekly
YCC179 YCC & Benefits % calls Answered - TOTAL 81.80 % Percentage 2015/2016_Q1 2015-04-01 2015-06-30 Weekly
YCC179 YCC & Benefits % calls Answered - TOTAL 74.40 % Percentage 2015/2016_Apr 2015-04-01 2015-04-30 Weekly

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