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UK fixed-line broadband performanceUK home broadband performance, measurement period November 2019 – Panellist data

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unit_id	ISP	Technology	PACKAGE (download by upload)	Distance from exchange - DSL only	MarketClass	Region	Country	Geography	Download - 24 (ave)	Download - 24 min(ave)	Download - 24 max (ave)	Download - peak (ave)	Download - peak min(ave)	Download - peak max (ave)	Download - 0-6am	Download - 6am-12am	Download - 12-18pm	Download - 18-19pm	Download - 19-20pm	Download - 20-21pm	Download - 21-22pm	Download - 22-23pm	Download - 23pm-00midnight	Upload - 24 (ave)	Upload - 24 min(ave)	Upload - 24 max (ave)	Upload - peak (ave)	Upload - peak min(ave)	Upload - peak max (ave)	DNS Failure 24hr	DNS Failure peak	DNS Rate - 24h	DNS Rate - peak	Jitter-upstream - 24h	Jitter-upstream - peak	Jitter-downstream - 24h	Jitter-downtream - peak	Latency - 24h	Latency - peak	Packet Loss - 24h	Packet Loss - peak	Web loading - 24h	Web loading - peak	Disconnections	YouTubeUHD24hr	YouTubeHD24hr	YouTubeSD24hr	YouTubeFailed24hr	YouTubeStartupDelay24hr	YouTubeUHDPeak	YouTubeHDPeak	YouTubeSDPeak	YouTubeFailedPeak	YouTubeStartupDelayPeak	NetflixUHD24hr	NetflixHD24hr	NetflixSD24hr	NetflixFailed24hr	NetflixStartupDelay24hr	NetflixUHDPeak	NetflixHDPeak	NetflixSDPeak	NetflixFailedPeak	NetflixStartupDelayPeak	iPlayerUHD24hr	iPlayerHD24hr	iPlayerSD24hr	iPlayerFailed24hr	iPlayerStartupDelay24hr	iPlayerUHDPeak	iPlayerHDPeak	iPlayerSDPeak	iPlayerFailedPeak	iPlayerStartupDelayPeak	isp_wghts	Natweight	rural_weight
941318	Virgin	Cable	100	Not set	B	Scotland	Scotland	Urban	110.24	100.78	108.8	110.57	110.3	110.93	107.89	109.32	111.34	110.97	110.2	110.78	110.43	109.39	109.32	9.97	9.6	9.71	9.96	9.95	9.97	0.14%	0.00%	11.72	11.8	1.09	1.13	0.06	0.06	18.76	18.8	0.15%	0.00%	288.58	293.99	Not set	2.22%	97.78%	0.00%	0.00%	528.54	0.00%	100.00%	0.00%	0.00%	498.11	99.27%	0.73%	0.00%	0.00%	422.12	100.00%	0.00%	0.00%	0.00%	437.41	0.00%	100.00%	0.00%	0.00%	802.71	0.00%	100.00%	0.00%	0.00%	771.44	1	0.718	1.08753
1323	Plusnet	FTTC	76	Not set	B	London	England	Urban	65.53	62.78	66.19	64.56	63.66	64.26	66.18	66.07	65.44	65.62	65.33	65.08	63.99	64.83	65.37	11.79	11.73	11.87	11.82	11.81	11.84	0.23%	0.00%	5.04	5.25	0.24	0.24	0.34	0.41	4.44	4.47	0.03%	0.01%	82.87	88.97	0.04	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	100.00%	0.00%	0.00%	0.00%	519.29	100.00%	0.00%	0.00%	0.00%	573.3	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	Not set	0.88	Not set	Not set
22074685	KCOM	FTTP	30	Not set	Hull	Yorkshire & Humberside	England	Urban	30.36	28.05	31.45	29.26	28.8	29.93	31.42	31.26	31.26	29.6	29.33	29.08	29.44	29.77	30.49	16.13	15.93	16.22	16.07	16.03	16.13	0.74%	2.09%	4.04	4.11	0.19	0.25	0.25	0.8	10.46	11.11	3.79%	4.76%	178.91	189.59	52.73	2.63%	94.74%	2.63%	0.00%	475.99	Not set	Not set	Not set	Not set	Not set	100.00%	0.00%	0.00%	0.00%	1016.67	Not set	Not set	Not set	Not set	Not set	0.00%	100.00%	0.00%	0.00%	1079.39	Not set	Not set	Not set	Not set	Not set	1	0.0016	0.26727
1360	Sky	ADSL2	11	2251 to 2500m	B	North West	England	Rural	5.91	4.17	6.08	5.81	5.56	6.01	6.06	5.92	5.75	5.65	5.7	5.85	5.73	5.93	6.06	0.72	0.66	0.75	0.72	0.7	0.73	0.00%	0.00%	30.64	31.91	1	0.95	0.53	0.77	38.37	38.64	0.10%	0.08%	901.45	921.95	0.07	0.00%	94.24%	5.76%	0.00%	1970.42	0.00%	94.83%	5.17%	0.00%	1963.22	0.00%	98.60%	1.40%	0.00%	2387.81	0.00%	98.31%	1.69%	0.00%	2515.16	0.00%	92.48%	7.52%	0.00%	3082.76	0.00%	91.67%	8.33%	0.00%	3320.73	1.633333333	6.0001	0.52838