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Affordable houses customer surveyAffordable Housing Customer Survey

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Ref No RP Scheme Tenure Type Bed Residents DHC Transfer H2BSW Other If you answered Other How did you apply - tell us more Enough Info? Useful Info? RP Service Rp Service Comments Well Designed Storage Space Struggle to store? Layout Kitchen Style Prefered Kitchen Noise? What Noise? Shared Areas Shared Area comments Like Most? Like least? Financial Support? Finance Support? Affordable? Affordable Comment? Energy Bills Energy Car? Parking? ViParking? Parking comments No. Cars Safe Home? TUM Safe Home Safe Outside? TUM Safe Out Home Attractive? Home Attractiveness comment Street Attractive? Street Attractiveness comment Shops Schools Parks Community Health Public Transport 1 2 3 4 5 6 7 8 9 10 11 12 Disability Have adaptions been made Happy with Adaptions Adaptations Overall satisfaction Comments Age Gender
245 Westward 273 Tavistock Rented House 3 No answer Good Not set Not set Not set Not set Need a larger property Yes Not set Good Not set No Satisfied Not set Dissatisfied Separate Kitchen Kitchen / Diner Yes Noise from the main road (Tavistock Road) Yes Not set The storage space and the location The size of the kitchen and bedroom No Not set No £633 PCM is expensive for a social house. Cheaper Because of solar panels. Yes Yes Yes Not set 2 Yes Not set Yes Not set Yes Not set Yes Not set Good Good Good Good Very Good Good Size of home Appearance of scheme / home Facilities in home Layout of home Amount of storage space Feeling safe Sound insulation Defect / repair service Local area front / back gardens Layout of estate Other No Not set Not set Not set Dissatisfied The kitchen size is the main issue in the house. It is a bit narrow and the space can only just fit two people. I would recommend a kitchen diner for future accommodation. 26-50 Female
249 Westward 273 Tavistock Shared Ownership House 2 No answer Not set Not set Not set Very Good Westward Housing To become a home owner No It would have been useful to see plans and have room sizes Good Not set Yes Satisfied Not set Satisfied Not set Not set No Not set Yes Not set The size Nothing No Not set No Not set No difference Not set Yes Yes No Not set 1 Yes Not set Yes Not set Yes Not set Yes Although someone has dumped a wardrobe and carpet in our bay. Good Good Good Good Good Good Appearance of scheme / home Feeling safe Size of home Sound insulation Local area Layout of estate Amount of storage space front / back gardens Layout of home Facilities in home Defect / repair service Other No Not set Not set Not set Satisfied Not set 26-50 Male
251 Westward 273 Tavistock Shared Ownership House 2 1 Not set Not set Not set OK Not set Asked to leave by family or friends No More in-depth information on shared ownership. Information on design and construction of home (My home is designed as a 'home for life' which I have subsequently discovered) OK Issues with the property are reported to the Housing Association who inform the builder but one one checks the work is satisfactorily completed from the Housing Association. Yes Satisfied Not set Satisfied Separate Kitchen Seperate Kitchen No Not often, but traffic noise is an issue. Yes Not set Good sound insulation and quiet neighbours. Good size for my needs and good location. Frustrated with the finish of the property and the easily avoidable snags. No Not set Yes Only affordable through Shared Ownership scheme. Cheaper Solar panels, better insulation and efficient appliances / boiler Yes Yes No Some households require more than one parking space which restricts the use of free visitor spaces. 1 Yes Not set Yes Not set Yes Not set Yes Not set Good N/A OK Good OK Good Feeling safe Sound insulation Facilities in home Defect / repair service front / back gardens Appearance of scheme / home Layout of home Size of home Amount of storage space Layout of estate Local area Other No Not set Not set Not set Neutral Not set 26-50 Male
254 Westward 273 Tavistock Shared Ownership House 3 No answer Not set Not set Good Not set Not set Other Yes Not set Good Not set Yes Dissatisfied Christmas decorations / suit cases etc. Satisfied Separate Kitchen Kitchen / Diner No Not set Yes Not set The location and Size A bigger garden would be nice No Not set Yes Not set More expensive Larger property than I had before. Yes Yes No Not set 2 Yes Not set Yes Not set Yes Not set Yes Not set Good Good OK Good Very Good Very Good Feeling safe Size of home front / back gardens Facilities in home Layout of home Appearance of scheme / home Amount of storage space Local area Layout of estate Defect / repair service Sound insulation Other No Not set Not set Not set Satisfied Not set 26-50 Female