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FCA: Access to cash coverage in the UK 2022 Q1

This is an overview of geographical cash access coverage in the UK at the end of the first quarter (January to March) of 2022. This monitoring forms part of the FCA’s work on access to cash. On a...

FCA Changes to overdraft charges

From April 2020, banks can only charge for overdraft users a simple annual interest rate – without additional fees and charges. All users of unarranged overdrafts will be better off or see no...

FCA: Financial promotions quarterly data - Q1 2021

The FCA undertakes many reviews of firms’ financial promotions, which are identified through multiple sources including both consumer and firm referrals. The FCA looks at every financial advert...

FCA: Consumer investments data review April - September 2021

The FCA summarises its work to tackle consumer harm in the investment market between 1 April 2021 and 30 September 2021. The FCA's third consumer investments data review shows how it is being more...

FCA firm complaints data 2020 H2 (1 July to 31 December 2020)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA: Retirement income market data 2021/22

Since the introduction of the pension freedoms in April 2015, the FCA has collected retirement income data from regulated firms. The data enables the FCA to monitor developments in the market, for...

FCA: Whistleblowing quarterly data 2021 Q4

The data shows the number of new whistleblowing reports the FCA received in October and December 2021 and the allegations they featured. The FCA Whistleblowing team receives reports about alleged...

FCA: Whistleblowing quarterly data 2022 Q2

The data shows the number of new whistleblowing reports the FCA received in April and June 2022 and the allegations they featured. The FCA Whistleblowing team receives reports about alleged...

FCA: Retirement income market data 2020/21

The FCA has collected data on the retirement income market since April 2015. The data enables it to monitor developments in the market, for example, to gain insights into what action consumers take...

FCA: Access to cash coverage in the UK 2021 Q1

The FCA provides an overview of geographical cash access coverage in the UK at the end of the first quarter of 2021. This is the first in a series of regular updates that will monitor coverage over...

FCA: Product sales data - 2021

The FCA has published the latest edition of its Product Sales Data (PSD) statistics. The FCA publishes the aggregated PSD received from firms operating in the mortgages, retail investments, and...

FCA Understanding mortgage prisoners

Following the FCA's Policy Statement on the changes to the responsible lending rules, it has published further data on the mortgage prisoner population. The FCA's Mortgage Market Study estimated...

FCA: Firm complaints data 2021 H1 (1 January and 30 June 2021)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA: Access to cash coverage in the UK 2022 Q2

This is an overview of geographical cash access coverage in the UK at the end of the second quarter (April to June) of 2022. This monitoring forms part of the FCA’s work on access to cash. On a...

FCA: Consumer investments data review 2020

A summary of the FCA's work to tackle consumer harm in the investment market, between 1 January and 31 October 2020. Most of the consumer investment market meets the goals of retail investors. But...

FCA: Consumer investments data review 2021

The FCA summarises its work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021. The FCA's 2021/22 Business Plan sets out its consumer priorities for the year...

FCA: The retail intermediary market 2020

The FCA provides a latest analysis of the intermediary sector based on data drawn from the Retail Mediation Activities Return (RMAR) for 2020. Firms that provide advice on, or arrange, mortgages,...

FCA: Product sales data - 2020

The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the mortgages, retail investments or protection sectors submit product transaction data to...

FCA: Comparison of banking providers’ fraud controls

Reducing fraud is a priority for the FCA. We have published information about banks’ fraud controls. It is intended to enable consumers and consumer groups to compare how banks protect their...

FCA: Product sales data - 2019 H1

The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the mortgages, retail investments or protection sectors submit product transaction data to...