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NI Water Key Outputs Customer Service - 1 2019 2020

NI Water Annual Information Return - Key Outputs Customer Service - 1 2019 2020

NI Water Key Outputs Customer Service - 2 2019 2020

NI Water Annual Information Return - Key Outputs Customer Service - 2 2019 2020

NI Water's AIR submission to NIAUR regarding Customer Service

NI Water's Annual Information Return submission to NIAUR regarding Customer Service - 1

NI Water AIR21 Customer Service 2 2020 2021

NI Water Annual Information Return 2020 2021 Table 5 Key Outputs Customer Service 2

NI Water AIR21 Customer Service 1 2020 2021

NI Water Annual Information Return 2020 2021 Table 4 Key Outputs Customer Service 1

Sensory Support Survey - Results

City of York Council conducted a survey so we could hear from people who use sensory support services, and those who might need to in the future (and their families and carers). We hoped this would...

NIW OUTSTANDING REVENUE BREAKDOWN CUSTOMER SERVICES OPEX 2019 2020

NI Water Annual Information Return 2019 2020 Table 6A Bad Debt Outstanding Revenue and Breakdown of Customer Services Operating Expenditure (total)

Customers from abroad with no National Insurance Number

Record of customers from abroad who make a claim to Pension Credit but have no National Insurance Number . The information included is Name, Address, and Date of Birth. Personal information is...

Employment Support Allowance (ESA)

Employment and Support Allowance (ESA) replaced Incapacity Benefit and Income Support paid on the grounds of incapacity for new claims from 27th October 2008. Statistics releases from 2008 to 2009...

Commissioning Support Unit Sites

Commissioning Support Unit (CSU) Sites Contains: Ecsusite.csv contains just CSU sites. This data is for current organisations, plus data for organisations that have closed in the current or...

Higher Education Student Support, Scotland

Amount of loans, grants and fees paid for Scottish and European Union students, and the number supported. Source agency: Scottish Government Designation: National Statistics Language:...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Support Needs System Summary Statistics

Annual summary statistics on children with additional support needs Source agency: ISD Scotland (part of NHS National Services Scotland) Designation: Official Statistics not designated as...

Customer satisfaction on how we work to improve green spaces (%)

Customer satisfaction on how we work to improve green spaces (%) *This indicator is discontinued

A quarterly updated list of all mutuals supported by the Mutuals Support Programme, according to public service area in which they are supported

Number of Mutuals supported by the Mutuals Support Programme according to the number of public service areas in which they are supported. For more information on the programme please visit...

Local Support Grant Ward Data

The Local Support Grant (LSG) was a fund provided by the Department for Work and Pensions and administered by local authorities in England.The purpose of the grant was to support those households...

Covid 19 - Support to providers

Support to providers that the council has contracts with. In addition to financial support the Council has developed a voluntary workforce scheme to support the care homes using volunteers sourced...

Festival Support Grant Fund

Festival Support Grant Fund This funding was available for a two-year period covering 2016/17 and 2017/18 only.  

Festival Support Grant Fund

Festival Support Grant Fund This funding was available for a two-year period covering 2016/17 and 2017/18 only.