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Call Recording System

Audio recording of customer calls made to the contact centre related to DSA services.

AFCC Footfall Figures 11-14

Footfall of training carried out both for the DA and other customes and stakeholders

Laboratory Information Management System (LIMS) system

Management of sample, test and customer data including full audit trail of laboratory activities

AFCC Footfall Figures 11-13

Footfall of training carried out both for the DA and other customes and stakeholders

AFCC Footfall Figures 11-12

Footfall of training carried out both for the DA and other customes and stakeholders

Employment and Support Allowance database

Employment and Support Allowance (ESA) Database contains details of customers claiming ESA, an integrated contributory and income-related allowance for customers claiming benefit on the grounds of...

Winter fuel payments data

The Winter Fuel Payment is an annual tax-free payment made to eligible people to help towards their winter heating costs and is paid automatically between November and December each year. This data...

Translation and interpretation services: costs

Cost data for the provision of language translation and interpretation to help customers.

HMRC Air Travel

A spreadsheet containing details of air travel by HM Revenue & Customs during 2011 to 2012.

Stakeholder management and mailing lists

Lists of customers and stakeholders that are communicated to by the Procurement Policy & Capability Team

NSTA Field Production, PPRS (WGS84)

Contains recent and historic production data for Oil Tanker to Loader, Dry Gas Fields, Oil Field Exporting to Pipeline, and Onshore Oil Field unit types. PON 7 and petroleum reporting is...

Schools' Condition Backlog

This dataset shows estimated condition backlog by CYC maintained school, 'condition element' (roofs, windows etc), condition grading and priority grading. Condition and priority gradings, which are...

Exponential parameters fitted to Delayed Flow Indices curves calculated for GB catchments, 1970-2015

This dataset contains exponential parameters from fitting an exponential curve to Delayed Flow Index (DFI or Characteristic Delay) curves using river discharge data from CAMELS-GB (Catchment...

Child and Working Tax Credit (CTC) and (WTC) and children in out of work household geographical analysis for Local Authorities

This data provides bi-annual analysis of the number of children and families receiving Child Tax Credit (CTC) or working Tax Credit (WTC) and whether they are in out of work households. This data...

Scrapie Genotyping Database

Database which includes customer name, animal references, breed, test code, project code, dates received & completed and results.

Fruit & Veg (FVP)

Scheme files incl customer/land/ payment/inspection/irregularity/correspondence data for fruit/veg. Includes bank account details.

Independent Complaints Assessor cases

Details required for Independent Complaints Assessor cases correspondence including letters from customers and DSA evidence to support the case concerned.

Out of work lone parents with children

Out of work Lone Parent Families with children who receive the same level of support as provided by CTC, but where it is paid as child allowances in Income Support or income-based Jobseeker/s...

Out of work families with children

Out of work families with children who receive the same level of support as provided by CTC, but where it is paid as child allowances in Income Support or income-based Jobseeker/s Allowance...

Helpline database for Childcare Affordability Pilots (CAP09)

Information collected by the Spoken for helpline taking customers' calls for the CAP09 pilots. Updated: quarterly. Data coverage: 2009/10