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Customer Service Quarterly KPI Underlying Data Q4 2016-17

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Population Change 1939-2015

In 2015 London's population surpassed its previous peak of 8.6 million people. This dataset contains an excel workbook showing borough population estimates and projections for the period 1939 -...

FCA Changes to overdraft charges

From April 2020, banks can only charge for overdraft users a simple annual interest rate – without additional fees and charges. All users of unarranged overdrafts will be better off or see no...

ONS Mid-Year Population Estimates - Custom Age Tables

Excel Age-Range creator for Office for National Statistics (ONS) Mid year population estimates (MYE) covering each year between 1999 and 2016 These files take into account the revised...

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Number of customers in long-term residential and nursing care at the period end - (Snapshot)

Number of customers in long-term residential and nursing care at the period end - (Snapshot)

Changing Regional Economies

These reports have been produced for each English region to coincide with the official launch of the new ONS Regional Statisticians teams, established in each English Government Office Region in...

Annual percentage change in passengers

Annual percentage change in passengers travelling on London underground and buses.

NI Water Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland 2019 2020

NI Water Annual Information Return - Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland 2019 2020

DWP Climate Change Adaptation Plan

This report contains information about how DWP is promoting sustainable development and adapting to climate change.

Phenological changes in growth in cod as an indicator of climate change

Cod (*Gadus morhua*) stocks in the North Sea have declined to historically low levels of abundance and are considered to be suffering from a reduced ability to reproduce. In this situation there...

Phenological changes in growth in cod as an indicator of climate change

Cod (*Gadus morhua*) stocks in the North Sea have declined to historically low levels of abundance and are considered to be suffering from a reduced ability to reproduce. In this situation there...

NI Water's Annual Information Return submission to NIAUR regarding outstanding revenue and customer services operating expenditure

NI Water's Annual Information Return submission to NIAUR regarding outstanding revenue and customer services operating expenditure

Climate change and transport choices

SPSS dataset containing the anonymised responses from the survey conducted to inform the development of the DfT segmentation model of public attitudes to climate change and transport choices.

Customer/Contractor Data

Providing supplier data and validation of that data to other parts of the DFMS

Customer Information System

Details of war pension information drawn from casework

HR Customer Queries

HR

Customer relationship management

Personal information captured within the CRM system, relating to people contacting the Public Enquiries Team.