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Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

National Careers Service satisfaction and progression survey

Data from a report that presents findings of a survey of National Careers Service (NCS) users. The research looked at customer satisfaction with the service and their progression after their...

Total Facilities Management and Computer Aided Facilities Management system

Interserve computer system which holds records of all maintenance on DSA buildings, statutory inspections and PPM regime for the DSA estate. Includes out of hours emergency contact details. No...

Employers who fail to pay National Minimum or National Living Wage

Under a revised scheme announced on 11 February 2020, the naming of employers will resume. This process will call out businesses failing to pay their workers the National Minimum Wage and failing...

FCA: Secondary international competitiveness and growth objective (SICGO) metrics

The FCA agreed to publish SICGO metrics following the Treasury’s call for proposals on measuring the success of its secondary objective. The FCA has supplemented these with further metrics from its...

Identicom Lone Worker Safety User Data

EA employees who work alone on site use a system called Identicom to ensure their safety by keeping track of their location. This is a typical year of data that provides system usage, false alarms...

Proportion of new dwellings on previously developed land, by local authority

Proportion of new dwellings on previously-developed land. Previously-developed land, often called brownfield land, is land that was developed but is now vacant or derelict, and land currently in...

Planning casework service

Holds records relating to the Inspectorate's processing of planning\enforcement\listed building\conservation area consent\lawful development certificate\advertisement appeals where the decision is...

Density of new dwellings built, by local authority

Proportion of new dwellings on previously-developed land. Previously-developed land, often called brownfield land, is land that was developed but is now vacant or derelict, and land currently in...

CCTV cameras

This Data shows geographic information including longitude and latitude reference points. This geographic data locates all Plymouth City Council's CCTV cameras which are both owned and maintained...

Allotment Locations

An allotment garden, often called simply an allotment is a plot of land made available for individual, non-commercial gardening or growing food plants. Such plots are formed by subdividing a piece...

A&E and Ambulance weekly data

Weekly data on A&E activity and patients waiting over 4 hours for admission, transfer or discharge, as well as ambulance data including numbers of urgent journeys and Category A and B...

Collection Rates and Receipts of Council tax and Non Domestic rates, England

Press release relating to council tax and non-domestic rates collection rates by local billing authority. This publication was previously called 'Collection Rates of Council tax and Non Domestic...

Water Framework Directive (WFD) River Water Body Catchments Cycle 3 Classification 2019 (Full Resolution)

This is a polygon dataset showing Water Framework Directive (WFD) River Water Body Catchments. The catchments are associated with a single river water body. This dataset also contains coastal...

Water Framework Directive (WFD) River Water Body Catchments Cycle 3 Classification 2022 (Full Resolution)

This is a polygon dataset showing Water Framework Directive (WFD) River Water Body Catchments. The catchments are associated with a single river water body. This dataset also contains coastal...

Cultural ecosystem services provided by cockles in Portugal, Spain, France, Ireland and the UK, 2018-2020

Data comprise scores (from 0 to 5) of examples of cultural ecosystem services provided by cockles from Portugal, Spain, France, Ireland and the UK. All data were collected using an a priori...

Pupil expenditure

Combined LEA and school based expenditure per pupil: Cash terms Source: Department for Education and Skills (DfES) Publisher: Department for Children Schools and Families (DCSF) Geographies:...

NHS 111 Dataset

Monthly statistics on access to, volume and quality of NHS 111 calls. It covers information on the price of the NHS 111 service, its impact on activity across the urgent and emergency care system....

ICT contracts over £10,000, Department for Education (2010)

As part of the transparency agenda, the Department for Education is publishing all new information and communications technology (ICT) contracts over the value of £10,000 in 2010. When calling-off...

NHS 111 Dataset

Monthly statistics on access to, volume and quality of NHS 111 calls. It covers information on the price of the NHS 111 service, its impact on activity across the urgent and emergency care system....