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- Published by:
- City of York Council
- Last updated:
- 20 January 2025
YCC & Benefits % Calls Answered - TOTAL
- Published by:
- City of York Council
- Last updated:
- 20 January 2025
YCC Average Speed of answer - Operators
- Published by:
- City of York Council
- Last updated:
- 20 January 2025
Benefits % calls answered in 20 seconds - TOTAL
- Published by:
- City of York Council
- Last updated:
- 20 January 2025
YCC % Calls answered in 20 seconds - TOTAL
*This indicator has been discontinued
- Published by:
- Student Loans Company Limited
- Last updated:
- 12 December 2013
Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.
- Published by:
- City of York Council
- Last updated:
- 20 January 2025
YCC & Benefits % Calls answered in 20 seconds - TOTAL
- Published by:
- City of York Council
- Last updated:
- 19 August 2021
Number of external calls answered within 20 seconds - CYC
*This indicator has been discontinued.
- Published by:
- Great Britain-China Centre
- Last updated:
- 10 February 2016
GBCC - Customers of GBCC
- Published by:
- Department for Regional Development
- Last updated:
- 12 April 2014
Customers' opinions of the services provided by Roads Service in Northern Ireland. This includes key services such as gritting, road drainage, street lighting, safety measures, provision made for...
- Published by:
- The Pensions Regulator
- Last updated:
- 12 December 2013
Customer Relationship Management System contains details of individuals and organisations that have made contact with the regulator since 2006. This will include personal details and will include...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage.
The...
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage.
The...
- Published by:
- FCDO Services
- Last updated:
- 10 February 2016
FCO(S) - Agreements with customers
- Published by:
- Calderdale Metropolitan Borough Council
- Last updated:
- 16 June 2021
Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.
- Published by:
- Durham County Council
- Last updated:
- 07 October 2024
Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.
- Published by:
- HM Revenue and Customs
- Last updated:
- 10 February 2016
Details of people searches made under Customs and Excise Management Act Section 164 (CEMA). Updated: quarterly.
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 December 2013
Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly
- Published by:
- Department of Finance and Personnel
- Last updated:
- 18 April 2014
Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website.
Source agency: Finance and Personnel (Northern...
- Published by:
- Intellectual Property Office
- Last updated:
- 12 December 2013
Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...