Results for "improved customer" - National Data Library

Customer Contacts Database

Published by:: Maritime and Coastguard Agency
Last updated:: 12 December 2013

Contains customer contact details, vessel details and emails. Data collection ceased.

Customer Complaints database

Published by:: Rural Payments Agency
Last updated:: 12 December 2013

CRM (Customer Records Management) system used to record complaints to the Agency

Comparing customer service quality

Published by:: Ofcom
Last updated:: 08 October 2020

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

Improving National Accounts

Published by:: Office for National Statistics
Last updated:: 26 April 2014

This article highlights the work being carried out to improve the measurement of deposits and loans held by UK Private Non-Financial Corporations (PNFCs) with overseas banks. It is the first in a...

Customer Relationship Management (CRM)

Published by:: Vehicle and Operator Services Agency
Last updated:: 12 December 2013

Lotus notes application holds customer info for HGV & PSV operators who already are/have expressed interest in Designated Premises or Authorised Testing Facilities. Allows tracking of...

Customer Access Points

Published by:: Warwickshire County Council
Last updated:: 12 August 2013

List of customer access points, both face to face and electronic kiosks in Warwickshire includes location specified by latitude and longitude.

Overall Customer Centre Satisfaction (%) - CYC

Published by:: City of York Council
Last updated:: 08 July 2025

Overall Customer Centre Satisfaction (%) - CYC. Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after...

HM Revenue & Customs Receipts

Published by:: HM Revenue and Customs
Last updated:: 21 August 2014

Provides monthly and annual historical records on all HMRC Tax & NIC receipts, and Tax Credit payments. Previously listed under 'Revenue-based Taxes and Benefits: Tax receipts and...

Payments Rejected by Customers' Banks

Published by:: Department for Work and Pensions
Last updated:: 19 December 2013

Customer level data containing details of payments rejected by customers' banks Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer...

Highway Improvement Schemes

Published by:: Dorset County Council
Last updated:: 10 February 2016

Planned highway improvement schemes

HMRC Customer Experience Scores

Published by:: HM Revenue and Customs
Last updated:: 12 August 2013

Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed. See the "full description" link below to go to the page on the HMRC...