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NIW CUSTOMER SERVICE 1 2019 2020

NI Water Annual Information Return 2019 2020 Table 4 Key Outputs Customer Service 1 (total)

NI Water AIR21 Customer Complaints Data

NI Water Annual Information Return 2020 2021 Table 5a Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland

Customers

GBCC - Customers of GBCC

Energy Saving Advice Service (ESAS) - Customer Relationship Management (CRM) database

To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...

NI Water Key Outputs Customer Service - 1 2019 2020

NI Water Annual Information Return - Key Outputs Customer Service - 1 2019 2020

NI Water Key Outputs Customer Service - 2 2019 2020

NI Water Annual Information Return - Key Outputs Customer Service - 2 2019 2020

NI Water's AIR submission to NIAUR regarding Customer Service

NI Water's Annual Information Return submission to NIAUR regarding Customer Service - 1

NIW CUSTOMER COMPLAINTS DATA FOR CCNI 2019 2020

NI Water Annual Information Return 2019 2020 Table 5A Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland (total)

NI Water AIR21 Customer Service 2 2020 2021

NI Water Annual Information Return 2020 2021 Table 5 Key Outputs Customer Service 2

NI Water AIR21 Customer Service 1 2020 2021

NI Water Annual Information Return 2020 2021 Table 4 Key Outputs Customer Service 1

NIW OUTSTANDING REVENUE BREAKDOWN CUSTOMER SERVICES OPEX 2019 2020

NI Water Annual Information Return 2019 2020 Table 6A Bad Debt Outstanding Revenue and Breakdown of Customer Services Operating Expenditure (total)

July 2012 return

July 2012 return

Customer Agreements

FCO(S) - Agreements with customers

NI Water's AIR to NIAUR regarding Key Outputs Customer Service - 2

NI Water's Annual Information Return submission to NIAUR regarding Key Outputs Customer Service - 2

Automatic return of unapplied credit

Customer level data containing details of payments rejected by customers' banks Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer...

Country Returns Guide

Home Office guidance on documentation requirements and processes for the return of immigration offenders to their country of origin.

Customer Contact

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

Customer Access Points

Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.

Beer Duty returns

Beer duty returns. Updated: monthly. Data coverage: 2004/05, 2005/06, 2006/07, 2007/08, 2008/09, 2009/10, 2010/11, 2011/12, 2012/13.

Safeguarding Adults Return

This report provides the findings from the Safeguarding Adults Return (SAR) data collection. This is a mandatory collection which records information about individuals for whom safeguarding...