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Customer Complaints database

CRM (Customer Records Management) system used to record complaints to the Agency

CABE Design Review list of schemes reviewed 1999 to 2011

Listing of all projects/schemes reviewed by CABE’s design review panels (including special panels such as Building Schools for the Future, Olympic 2012 panel, Cross Rail panel, Eco towns Panel)...

Comparing customer service quality

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

Stakeholder Consultation Review

This report describes the results of the recent stakeholder review of the ONS cancer outputs and agreed responses to suggestions made therein. Stakeholders viewed the current cancer outputs and...

Customer Relationship Management (CRM)

Lotus notes application holds customer info for HGV & PSV operators who already are/have expressed interest in Designated Premises or Authorised Testing Facilities. Allows tracking of...

Customer Access Points

List of customer access points, both face to face and electronic kiosks in Warwickshire includes location specified by latitude and longitude.

Overall Customer Centre Satisfaction (%) - CYC

Overall Customer Centre Satisfaction (%) - CYC. Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after...

Disposal Site Review

The datasets were used to carry out a high level review of disposal sites in English waters. Data collected from 2015 to 2017.

Risk Levels Under Review

The Risk Level Under Review identifies locations where model data incorporated to the Flood Risk Assessment Wales (FRAW) map is under review and potentially liable to change within the next 6 months.

Risk Levels Under Review

The Risk Level Under Review identifies locations where model data incorporated to the Flood Risk Assessment Wales (FRAW) map is under review and potentially liable to change within the next 6...

HM Revenue & Customs Receipts

Provides monthly and annual historical records on all HMRC Tax & NIC receipts, and Tax Credit payments. Previously listed under 'Revenue-based Taxes and Benefits: Tax receipts and...

Payments Rejected by Customers' Banks

Customer level data containing details of payments rejected by customers' banks Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer...

HMRC Customer Experience Scores

Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed. See the "full description" link below to go to the page on the HMRC...

Goldmine' Customer Relations database

Contact details of customers

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

National Statistics Quality Review

A series of in-depth methodological reviews. NSQRs complement existing quality assurance practices, providing an additional tool to make sure ONS methods are - and remain - fit for...

Keypoint Customer Surveys Application

Veterans Welffare Service customer surveys

Customer Data Management System

Customer names, addresses, services delivered, interactions etc.

Libraries review data

One-off Libraries review dataset from 2014/15, 2015/16 and 2016/17 for each library in Calderdale including visits, and building and running costs. You can also see selected Libraries datasets in...