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Customer Contact

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

Gifts Received and Given by FCO Ministers

Details of gifts received and given by FCO Ministers valuing over £140.

NIO: special advisers’ gifts, hospitality and meetings

This collection brings together all documents about NIO’s special advisers’ gifts, hospitality, and meetings with senior media figures.

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...

Customer Disputes Overpayment Decision

Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result. Location: GB wide data Time Period: 14...

Council Tax Customer Satisfaction

Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Northern Ireland Statistics and Research...

Customer contact information dataset

Data held within the Customer relationship management database containing data on customers and partners.

Customer Contact Records system

Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.

Publication of ministers' meetings, hospitality, gifts and overseas travel

The Government has committed to publish gifts given by ministers valued at over £140, gifts received by ministers valued at over £140, overseas travel by ministers, hospitatlity received by...

Customer Experience Survey

A survey of HMRC's customers experience. Updated: quarterly.

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with Companies House. For example contacting customers regarding -...

Gifts and hospitality in Serious Fraud Office

Gifts and hospitality register for the Serious Fraud Office covering the period 2009-2013 as part of the Government's commitment to transparency in expenditure

Customer Contacts Database

Contains customer contact details, vessel details and emails. Data collection ceased.

Customer Complaints database

CRM (Customer Records Management) system used to record complaints to the Agency

Comparing customer service quality

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

Special Advisers' gifts and hospitality in Wales Office

Lists the Special Advisers gifts received and hospitality received in the Wales Office.

Ministerial Gifts received in Cabinet Office 2009-10

All ministerial gifts received over the value of £140 recieved between 2009-2010